Cape Canaveral Beach ResortRental Guest Reviews

Something for everyone

My wife and I booked due to the IHG affiliation and proximity to cruise ports, but truly wished we had a longer stay at the club. Beautiful property with so much to do for the whole family. We look forward to making a trip with the whole family, really want to enjoy with our kids, their spouses, and our grandchildren.

Clean and quiet.

My wife and I stayed for a couple nights mid January 2024 after a family visit. Close to cruise ships and beach although it rained on and off so no beach or pool. Room is clean. Plenty of towels, wash cloths, shampoo, etc. They supplied dishes, glasses, flatware, soap for dish washer, and couple bottles of water. At their lounge/eatery the cheese steak was not bad as we watched the big screen T.V.s. Salad is big. Only negative is the pizza's not the best and a time share pitch. We will probably stay there again.

Very clean and good service

This was more than I expected and accommodating. Stayed here before a cruise and found the location to be perfect and the services great. The bar/restaurant was perfect for a light meal. The bar staff was outstanding. The breakfast was great before our checkout. I would highly recommend this hotel.

Greet location and access to cruise port

Great access to the cruise port. Big resorts with excellent amenities. If you are there for just over night to cruise in the morning it’s more than you need but still exceptional location to stay. There is an HI express across the road

Pristine, clean, beach, waterpark

Very nice updated unit with washer/dryer. Two bedrooms, livingroom, kitchen two full baths. Poolside to Waterpark and hot tub/pool. Very pristine, friendly staff. No free shuttles.

Pre cruise stay

Over all the room was very spacious and comfortable. We were able to make dinner and do laundry which helped a lot traveling with 2 toddlers. Pools were really cold except the main pool. Only one restaurant is open and closes early. Not much to do after 6pm and boardwalk to beach should be lighted. Would recommend at least 1 cleaning during stay. More activities for kids and outdoor play structure would be nice. Not sure we will be back to this location but we enjoyed the spacious room and didn’t hear much noise so slept well!

The worst place ever!

The worst property we ever stayed at! The front desk staff and management are totally useless, rude and unprofessional! We brought to their attention how horrible our sleeping situation is. The beds are the most uncomfortable we've ever slept on, and the pull out couch - absolutely impossible to sleep on!! They stated they can't help us and just walked away from the conversation. They brought extra comforters and pillows to our room in black garbage bags, so we can sleep on them! The most unprofessional handling of the situation I encountered.! The worst customer service! We had no choice but move to a different hotel mid stay. I will be disputing the charge and seeking a full refund! You may contact me only if you want to discuss a refund, otherwise don't bother!

Clean, spacious room.

We enjoyed our stay. Family with us too. Fortunate to see a launch. Pools warm. Food in house very good.

beds were nice and staff was friendly

resort was super nice and stage was very helpful, bar staff was fun , pools were amazing , access to beach was super nice and shitttle service was super friendly overall i would love to be part of this again

Unwelcome staff enter room unannounced

We stayed here for a pre cruise stay. We had a maintenance man enter our room three time unannounced. He knocked once and entered the room with his key all within our 12 hours of staying on the property. Most of the amenities were closed for refurbishment. I would never stay here again. They were very unprofessional and very hard to sell you some timeshare. I booked this as a hotel not some sales pitch. Very annoyed with our experience as a platinum member of IHG.