Cape Canaveral Beach ResortRental Guest Reviews

Safety

Assigned room was open with lights on when we went to it. Front desk clerk not concerned citing housekeeping must have left quickly. My husband and I felt that security should have been notified as well as head of housekeeping. Restaurant food was very tasty. Room was decent but worn.

Great room and resort amenities

One of the best family holidays we’ve ever had, check in was easy and actually fun, resort and room were clean and updated, staff were friendly and helpful. Will definitely return in near future and hopefully stay even longer than the 7 days we just had there

Great location

This hotel is very close to the cruise port and convenient. However, the hotel does not provide parking for guests going on cruises. Food preparation is quick and efficient.

The beds are great.

This resort is a great place to relax. Friendly staff and very clean. We always enjoy our stay here. The shuttle to and from the beach make for a great beach day. The food in the restaurant is very good.

Love this place

2nd time staying. Love the rooms and pools. Recommend to anyone. Glad gameroom is back open.

Don’t bother

Too difficult to make, change reservation and check in. Little follow up on requested needs.

Home with added luxury

I waddled into the hotel totally exhausted expecting to be greeted with the usual, but the young man said, "welcome! How are you today? Do you have a reservation with us" He then assisted me in making one.

Awesome place for adults and kids!

We stopped here for 1 night traveling for our honeymoon. We enjoyed this facility more then the cruise ship!

Staycation

Last minute getaway with the kids and had a blast. All staff was friendly and patient with kids excitement and energy. Definitely will be coming back!

Bad experience - IHG and Hotel finger pointing

If you encounter a problem at an IHG hotel, good luck and expect a mountain of frustration. A mistake was made with my reservation and IHG and Hotel kept saying “it is their responsibility”. In the meantime unresolved issue while they both spend time trying to blame each other and totally ignoring their customer. To add insult to injury - I called Guest Relations at IHG SIX times. Once the agent hung up on me. Twice I was ghosted only the phone (I was talking and realized nobody was at the other end of the phone). Twice I was put on hold and agent never returned. Once I was told they would call me back and they never did. So good luck trying to resolve anything with the worst customer support on the planet.