Desert Club ResortRental Guest Reviews

A great option in Las Vegas

I was at the resort for a week while in town for a convention. I don't care for the big strip resorts and this makes for a great option. Everything on the strip is just a short shuttle ride or walk away, so it's a great location. My 1 bedroom villa was very clean upon arrival and even though I thought it was my responsibility to clean it, they still tidy'd up everyday. It was great having a full kitchen as well as a full sized washer and dryer. My only negative comments about my room itself are the sofa was in need of replacement as the cushions are worn out, it's probably used almost everyday as it's a sleeper sofa. ( small thing IMHO ). The mattress was too hard for my personal taste. That's a personal preference not anything against the resort. The staff was outstanding, at check in, I had a problem stemming between my office and the head of the resort chain in Orlando. It was a Saturday and both offices were closed, yet the staff ( Noelle) went out of her way to fix the situation and got it resolved. My only negative of the whole week and in my opinion the weak spot of the resort is the restaurant. I had breakfast vouchers for my stay included in my room rate. The options for this are for only 2 types of breakfast and only include coffee and tea (no soda). I would have preferred a dollar limit so you have a few options, because it's boring to eat the same thing everyday with no options. So they mostly went unused. I also never got a really good meal, it was usually overcooked, and the coffee was awful. I made that comment to the staff, there response was "it's Starbucks coffee ". That may be, but since I'm a Starbucks junkie, I know that's not the issue. So the rest of the week I just made coffee in my room since there was a coffee pot anyway, problem solved. So overall, I'd give the whole experience a 8.5 out of 10. I'll certainly stay here again, when I come back to town. I'd recommend it to anyone, if your in the area.

Absolutely One of the Best

I wasn't sure what to expect upon booking this property for a business trip to Las Vegas. I wanted plenty of room and to be in the "Strip" environment but not over taken by it. I was so completely impressed that I may never stay anywhere else in Vegas. This property is gated w/an attendant, extremely closely located to all the major strip attractions. This place blew my away. Full kitchen, dinning area, seperate bedroom in an all inclusive suite. Four or five pools, I could go on and on. Just suffice it to say this place is completely awesome while not swallowed up in the Vegas atmosphere.

excellent service in all areas, very warm and comfortable feeling.

Very excellent, way above average, will stay at this property without hesitation, great and very helpful staff at front desk, very friendly and accommodating.

Filthy carpet

Kitchen was excellent. Hard surfaces we're clean. Carpet made my white socks black. Sofa belonged on the side of the road. Stayed in room 17101

First Time Stay

This was our first stay at the Desert Club. The suite was large and comfortable in a great location! Easy sign in with very friendly staff. They were doing some maintenance in the section we were staying and in the morning we had to dodge some workers to get out to the car but not too bad. I would definitely stay again. The extra bonus points we earned for that visit were great. I love Holiday Inn!

Spider webs

Our room had dust and spider webs behind the headboard. There was also crumbs behind the fridge.

Just like home

This is the second time I have stayed at this resort. Loved it the first time, had to come again. Nice to NOT have the "Vegas" feel. Didn't even feel like we were in Vegas until we left our condo. Rooms are nice. Could have been a little cleaner. Our socks turned black from the floors. Atmosphere was wonderful.

Nice room

The location is good. To see more the strip, it would be best to drive instead of taking the free shuttle.

Too far from strip/ not a great value

More targeted for their time share clientele. Expected normal Holiday Inn experience but no breakfast, no coffee and comb. Store didn't open until 8 am, not ideal for business travel. Multiple bldg setup requires more walking and no elevators. Have to call daily for wifi code- what? Better off staying at same price point on the strip. Room was fine, large and good for family that has little interest in seeing Vegas. No casino in or near hotel.

Reasonably ok

I've stayed a many, many IHG hotels and have been a platinum member for many years. I could not get a checkout time past 11:30. Very disappointed. The lighting over my vanity didn't work despite my explaining this to the desk clerk on day 2. Location is good and value is OK but I was a bit disappointed otherwise.