Desert Club ResortRental Guest Reviews

Low water pressure and hot water.

Overall it was a great room. It's better than most homes I've been too. The staff is really friendly, but the brand new restaurant could use some help in regards to food preparation, but the bartender was great! The pool area is what made the whole stay feel like a vacation. The only thing I would change would be the water pressure in the shower. It felt almost like rain, but you know others may actually like their water pressure that way. The hot water on the other hand was terrible. My husband took a shower before me and started to complain about the water getting cold. I thought he was exaggerating, but once it was my turn I was getting goose bumps. I tried to shower as fast as I could because there was no hot water left. Good thing I was in Vegas. Other than that I would have given the place 5 stars.

early checkout makes this a fail.

Everything was swell about this place... except the 10am checkout. Rude and un-necessary.

great location and Unit.. No Priority Club Benefits!

If you expect the benefits of all the other IGH hotels your going to be sadly mistaken .... And they try to sell you the entire time on the TIME SHARE.. Be prepared!

Good Hotel

It's a good location for Sands Convention center. You'll take less than 10 minutes. Plus, all the staff were friendly and made me relaxed. The most of my appreciation is to approach me in a familiar way to get in the cart from staffs even though no glance at each other. I wish to come again with no business.

Meh....below average

The furniture was dirty (look at the ruffle of the chairs...looks like it had a flood). I had to walk a mile to get to my room. Never saw a shuttle. I could her every foot step from the people above me. Was greeted at my door with a lovely view of the gas meters...... not worth the money. And people vacation here?? I pity their lives. Internet was SO slow.... people seem more interested in selling me a vacation than taking care of my stay. Non of the public transport ends up at this location.

Wonderful staff, but ask for a top floor room

I was a little worried when I booked this property due to bad past reviews mostly related to the staff. I would like to state that I thought the entire staff of this property was excellent. Everyone was very friendly and had excellent knowledge of the area. The property is undergoing renovation, but they seem to be closing a whole building at a time so it wasn't bad. If you are staying here and want maximum peace and quiet, I would suggest you call in advance and ask for a top floor room. I was on the second floor and a few nights I had guest above me and the floor above me created a lot of noise when people were walking.

Very Dissappointed

As a very regular and happy customer of the Holiday Inn brand, I was very disappointed with my stay at this hotel. After being looked after very well staying in 3 of your hotels in California (on a business trip) I decided to have a few days vacation in Las Vegas before returning back to the UK. Although my room was very nice, the complex was a building site with major work going on in the apartment next to mine. Apart from the constant noise and dust everywhere, the restaurant and bar were both shut for renovation (which meant a 20 min walk to a restaurant for a drink or food) and the pool area was also sectioned off for repairs. One savour was the little shop that sold supplies on site and I was able to make myself some breakfast but not really what I was planning! I also requested a 10,000 booking bonus which I don't seem to have got so all in all, not a great experience. Sorry but you have let yourself down this time in the eyes of a very loyal fan of Holiday Inn and Crowne Plaza.

internet service down for my two night stay

internet service down for my two night stay. Maintenance stopped by but couldn't fix it.

Enjoyed the stay

The 1 bedroom was very nicely decorated. The free shuttles to different locations very useful. I made use of the 2 different workout rooms and the pool. Everything was clean and enjoyable. When I checked in I was directed to a desk where I was asked if I wanted to attend a timeshare presentation I said no. I was not asked again about it.

This property is under construction

There are no services here. No Restaurant. No Bar. No Room Service. No Laundry Service. This is not a hotel, it is a condo complex that is still under construction. You need to pass security just to get in, does that mean it is not in a safe area? I would never go back there and if you are looking for a hotel look elsewhere. ICH really needs some full service hotels in Vegas; this place is not one of them.