Desert Club ResortRental Guest Reviews

Bad stay

It took two hours to find my reservation and check-in. The manager basically said it was "My problem" and that I did not have a reservation. Only through persistence and my unwillingness to walk away did they eventually find my reservation.

No Issues!

Loved it! The only thing to be mindful of is the apartments on the 2nd and 3rd floors have staircases only to access them.

Extremely Disappointing

Not the place to stay if you're flying into Vegas & arriving anytime before 3 pm their time! Ridiculous wait to check in upon arrival...forced to listen to an annoying salesman shove a time share presentation down your throat-while he refuses to listen to you! I advised him I was not feeling well & I felt like I was going to pass out-and he just continued w/his pitch!! AFTER 4 STERN 'NO'S!!!! He even used my not feeling well as an angle to get me to agree to sit thru a 90 minute presentation-said I could just sit down & take it easy while I learn all about what they have to offer!!! PLUS-THE GUY TRIED TO SAY I WAS NOT AN IHG REWARDS CLUB MEMBER IF I DIDN'T HAVE THE APP...YET-I AM AN IHG REWARDS CLUB MEMBER-HE SAID HE COULD LOOK ME UP--BUT THEN REFUSED TO DO SO!!! IT WAS WEIRD!! The most unaccommodating 'resort' I have EVER stayed at!! We were 'checked in' by around 1:45 pm after waiting in line for over an hour....and our room was not even ready by 4 pm which was the official check in time....!!!! Did not get into a room until AFTER 4:30!!! ANNNND....that was only after several attempts to get SOMEONE TO HELP US OUT-AGAIN...I WAS FEELING VERY ILL & NO. ONE. CARED!!! PLUS...2 out of their 4 pools were closed-causing overcrowding at the 2 remaining...ANNNND we witnessed a situation on our final day there that SHOULD'VE PROMPTED CLOSING OF THE POOL WE WERE AT!! A glass table was shattered....there was glass everywhere, very windy...it was near the kiddie section & hot tubs areas of the pool-CLEARLY a hazard-yet they just kept the pool open!!!! THEY USED A LEAF BLOWER TO BLOW THE GLASS PIECES!!! ON A VERY WINDY DAY!!! A LEAF BLOWER-GLASS-HOT TUB-KIDDIE AREA!! UNBELIEVABLE THAT THEY KEPT THAT POOL OPEN!! Yes...they caution taped the kiddie area while they continued their attempts at cleaning things up...but that water flowed right into the main pool area where they just continued to allow people to use. We witnessed one of the resort worker's who must've had some kind of authoritative position come and 'inspect' the damages while the worker's were attempting the clean up-pointing out glass IN THE WATER OF THE KIDDIE AREA...STILL-NO CLOSING!! She walked right by us and told who appeared to possibly be a maintenance supervisor that she would've closed the pool immediately, so whoever she called to get the final word put people's SAFETY AT RISK -most likely to avoid being down to 1 pool at a resort that promises a 4 pool experience....DISGUSTING!

Amazing place

I was blown away by how close this place is to the Strip, yet it feels like a secluded, private resort. The proximity to the Sphere was a huge plus, and getting a staff-assisted ride straight to the private entrance of the Sphere parking lot was next-level convenience. The grounds are peaceful, well-maintained, and beautifully managed. The rooms? Absolutely epic: spacious, serene, and instantly relaxing. Compared to typical Strip hotels, this place offers way more value for your money. The Gold Mine bar was a hidden gem too, with great prices and genuinely friendly service. This spot is officially my go-to for Vegas stays from now on.

Great place.quiet and cozy

The villa was clean,fully furnished.complete amenities.the place is very near to strip which is another point.value for money.

Inefficiency, noise and cockroaches

1. Cockroaches appear in the room. 2. It's not the weekend, but it took 30 minutes to check in, and there is no exclusive queue for members. There is no member identification or greeting during the check-in process. 3. The outdoor air conditioner makes a huge noise, which affects falling asleep.

Don't let the outside fool you. It's an excellent find

This place is a little hidden secret and as long as you realize the golf carts can pick you up and take you, it makes the vast size of the place much more manageable. If you want off the strip this it.

Nice Hotel in convenient location.

We enjoyed our stay at the Holiday Inn. Check in was quick and efficient. Great location close to The Sphere and an easy walk to other attractions. Our room was clean and comfortable. Enjoyed using our balcony. We will stay here again on other trips to The Sphere.

Could Not Have Asked For Better!

From the moment we were warmly greeted by the gentleman at the front door, our experience was exceptional. The check-in process was seamless, and we were immediately impressed by the cleanliness and thoughtful design of our room. The furnishings were not only stylish but also incredibly comfortable, making it a perfect retreat for relaxation. My family thoroughly enjoyed every aspect of our stay, from the cozy ambiance to the attentive service. It truly felt like a home away from home, and we left with wonderful memories and a desire to return.

Great locatipn? Cpurteos staff and good value.

I have stayed here manyvtimes amd itvis my preferred location in Vegas. 1 block off strip, easy walking distamce, plus they offer shuttle service. Great value, excellent location and in todays Vegas and economy it is a gem in a sea of corporate greed. Very comfortable and I highly reccomend it. Qaulity staff, location and value.