Fox River Resort at SheridanRental Guest Reviews

Great Location

I truly enjoyed my stay here. The decor was amazing, and I loved how this room didn't look like the traditional hotel rooms I've visited in the past.

It’s was just “okay”

Our stay was “okay”. It was a short getaway with the family to relax & enjoy, which we did for the most part. It could’ve been better if there are a lot of food options inside the resort especially inside the waterpark. Also Wifi service was weak inside our room and the renters’ /our room needs updating.

Poor front desk staff

The front desk has mis-charged us THREE separate times. First our room rate was not what I was told - even though there was a specific note in THEIR system about the price. Then there was a mystery $70 charge that the staff couldn't even explain what it was for. It was taken off. Then about 10 days later, the same $70 was re-charged to our card and still no one can explain why or even what it is supposed to be for.

Rooms are spacious but security is needed.

$80 to use the waterpark would be fine if we didn't have to leave due to unruly crowds. Glass shattered on the deck of the indoor pool. This resort is close to being good but you need security.

Great amenities

Originally it was an anniversary trip for my husband and I but we took our three boys at the last minute. Luckily we booked a two bedroom Villa and there was plenty of space. The boys enjoyed themselves very much. They had so much fun that they passed out when we got back to the room at 8pm. Team parents for the win! We will be returning!

Great space to reconnect!

Presidential Villas are very large and lovely for a group meeting spot. Balconies are really more like porches. Highly recommend.

Relax getaway

It was very fun I liked the overall experience except the bugs on the balcony

Master bath was a joke.

Room master bath was nothing special. We booked that specific room because we enjoy jacuzzi tubs. Tub was frightening to look at. Discoloring and very dirty looking with stains and spots. Didn’t make us feel to comfortable. Went to wash hands throughout our visit in master bathroom and the faucet water valves were off. Opened under vanity and could see all the water spots. Guess they figured tune it off put us out of use verse repair for the future guest. Very disappointed. Very dirty.

Definitely disappointed.

The place has very poor organization and needs to be maintained alot better. The "restaurant" on site was more like a consession stand. Being 20 minutes to the nearest town, it would be nice to actually have a food option. Also there are no sidewalks and you have to walk (or drive) everywhere. There is a huge lack of amenities so there wasn't much to do. It felt very underwhelming. The original room we had was disgusting so we switched and that one was better. Still unfortunate that we even had to go through that. We definitely will not be going back.

Fun

Fun, despite the water smelling like sewage. It was a great family getaway. Maybe the room had not been used for some time. The water only smelled that way from the jacuzzi tub faucet which we did not use. Great, friendly staff. We will be returning.