Fox River Resort at SheridanRental Guest Reviews

Visit labor day weekend

Stay for a weekend getaway rooms where nice the hotel was average might stay again

Save your money!!! Outdated hot mess!!!

Poor management. Great location. Great greenery. The room in building q was nasty. Mold on bathroom floor. Water damage on walls in bathroom. Sofa and chairs had unknown heavily soiled spots. Called Manager never came by. Never exchanged the room as promised. Activities weren't monitored and no one insured mask were being worn.

Terrible

Pictures were a huge misrepresentation! Filthy, roaches, no hot water, no internet. Booked 2 bedroom villa, but instead got two connected rooms. Room looked nothing like the pictures. Very outdated! My family arrived late and we checked out as soon as we noticed the roaches. This put us in the road until midnight searching for another place to stay. I still have not received the room deposit back.

Pressure to attend sales pitch

When I was checking in I was pressured to attend a sales pitch. It was so incredibly unpleasant. I had to ask for my keys when they would not accept no for an answer. It felt very aggressive to me. Facility had a lot of things to do and was clean but worn in places, particularly the bathroom tile grout was very gross.

A great getaway

Everything was wonderful and the whole resort is just beautiful

Bathroom

The bathroom hot tub was not clean. There was stuff all over the bottom and a lot more came out when the jets were on Also there were a lot of cobwebs and dust like the room hasn’t been cleaned in a while

Disappointed

Planned to stay two nights, left after one. Website didn't mention that water park was closed or that food service was pick up only from a window. No dining in. The room was semi clean but the dust on ceiling fan and cobwebs in corners turned us off. Room was just ok.

Dirty room and bad service

I’ve been coming to this resort for over 15 years and this was the worst experience. My rooms were not cleaned properly. There were dirty toilets, dead spiders, someone’s toenail, dirty dishes, etc. I encountered a rude employee. After moving rooms, they gave us a room with a leaking ceiling. I will never return to this location.

Unhappy guest

The last day the person at the counter was so nice. Too bad I got stuck talking with Brian the manager. With the issue we had. You will loose a lot of customers with him. I will not be back nor the people that were with me. They travel to the area at least 2-3 times a year. After the experience we had they said they would not be back.

Very comfortable beds, huge swimming pools

Very nice place, secluded and not crowded People were very friendly and nice