Fox River Resort at SheridanRental Guest Reviews

Good for familys with young children and the retired

As a member of leadership, I understand at times it can be challenging to staff appropriately. However under no circumstances should a customer have to stand at an empty check in desk for 12 plus minutes. I Am sure you are well aware, most guests have traveled a great distance and this can be quite draining. This being stated the last thing a guest wants to do is feel they and their money do not matter, especially during their first stay! I reccommend crosstraining some of the employees signing up guests for timeshare presentations, as this shows that employees are committed to great customer service and therefore strengethening the brand. Alot of the sites to see and activities are catered to entertaining families with younger children or retirees. If you do not fit into this demographic and not bringing peers with you.... this probably is not the property for you.

My Home Resort

My daughter and I have been coming to Fox River Resort since 2010. We bring another couple and enjoy our visit every year. It's totally relaxing and allows us to caught up with each other's lives. We're trying to go to Lake Geneva, WI next year.

Hidden Gem

We randomly stumbled across this when looking for a last minute hotel and were pleasantly surprised. The 2 bedroom suite was perfect for our family (kids 12, 1.5 and infant) Felt a bit older, but was well taken care of. No in room amenities, so be sure to not forget anything!

Fox River

Not so bad of resort but would not recommend it if coming from different State.

Nice place

Not a bad hotel and was comfortable. It is not the Ritz, but doesn't pretend to be. Nice place for the money

Not what I expected really a quality resort!

Great service! Comfortable villas! Would make an effort to stay again! Staff very accommodating! Keep updating you rooms your visitors will come back!

great time

this is a great place to relax and enjoy your family

Everything was great but...

We enjoyed our stay very much and the water park was great for our three year old. Did not like trying to be pressured to go to the presentation. We said we didn’t not want to attend at check in. Next morning we were woken up to a call to be pressured again to attend presentation. We declined and kept being pressured. We ended up hanging up on the person. This was a big turn off for us.

Nice lodging

Great front desk agent. Check in was easy but hotel has late check in times to enjoy all the hotel activities. Hard for families staying 1 night to have time to enjoy the value.

Large, comfortable villa.

I loved the villa. There is a full kitchen which allowed me to cook all meals. I even grilled steaks one night on a grill provided out back. The beds are very comfortable. The furniture could use some updating, as it looks pretty worn out. Otherwise, the villa was nice. The only problem we had was when they were testing the fire alarms for hours on one day. We finally just left and went to the pool because of the ear-piercing noise. The outdoor pool looked very nice. The only problem was that it isn't heated, and with the unseasonably cool temps and rain we've had this year, the water was too cold. The hot tub was crowded for this reason. Access to the indoor water park was a major plus! We used it all day on Monday, but it was closed Tues and Wed so we didn't get to use it again. The mini golf course was fun for my kids. There were many more fun activities offered that I will check out on a return visit.