Fox River Resort at SheridanRental Guest Reviews

Great

Very great place to go it have so much to fo the rooms ate very clean the pools are clean and big. And you can walk to everything if you want. And the have fun things to do every day

It used to be better

We stayed here last year and had a fantastic time. We were given free waterpark passes for attending a sales presentation, and they had food offerings in the activity center kind of like a snack bar. All of that has changed. We booked our stay this year because of the amenities, but they were sorely lacking. The waterpark was really expensive for what they offer, and they wanted to charge me the same price to go in and sit to watch my kids even though I was in street clothes and couldn’t get in the water. Aside from amenities, the stay was ok. The front desk staff were really helpful and friendly, and one member of staff even brought us bedding for the fold out after 10pm in a storm because housekeeping didn’t leave any in the villa. One thing I will caution you on is to wear your shoes or sandals inside because otherwise your feet are going to be dirty after you get out of the shower. Everything else was clean, but the carpet needs help. I wouldn’t even let my kids sit on the floor because of how dirty the carpet was. I’m sad that this resort has changed so much in the last year and not for the better. I was told they are short staffed, and I honestly feel bad for the staff because they really are trying. It just seems like some bad decisions were made this year. Hopefully it will get better, but we won’t be back.

Great location. Comfortable rooms.

This is a great getaway. You can bring your own food to prepare in the kitchenette or eat on the property. It's a great me time/ family place. The pool is cool.

Really nice place to stay. 2

No real complaints about the stay within control of the staff. The rooms were clean, they provided plenty of towels and pool towels. However, a good note is don't lose any of the towels at the pool. They charge for that and extra towels will cost a fee.

Our stay at the resort.

The downfalls were the room wasn't vacuumed in a few places and isn't cleaned on a daily basis. It was only my husband and I so that wasn't so bad. There are no food options at the resort, only cooking yourself. I don't want to cook on vacation.

Comfortable bed

Clean and comfortable Free laundry No food service but do have a small pantry to purchase items

Nice room and comfortable bed

It was an okay getaway for my family. Hated that I had to wait 2hrs after my check in to get access to my room. Did not like that the indoor waterpark was not included with my stay! Wasn't able to get the latest check because I just became a member. Wifi and cable was not available for maybe half the first night! Also, i didn't like that if i wanted to stay another night, i would have to check out, book online again, then come back at check in. Overall the beds were comfortable and the room was roomy.

Comfortable bed

Beds was very comfortable n neat indoor pool was nice outside pool was nice my kids love the basketball court n river water part was also fun only downside is have to drive 20 min just for the nearest gas station n store

Room Review N-140

On Monday, June 24, 2024, at the recommendation of the staff, I sent an email to the manager which included the following text: " I am writing to you to bring your attention to my disappointment in the room we stayed in on June 22, 2024. I am attaching photos of things I found to be appalling when I travel, Holiday Inn is my preferred choice of hotels. I am an elite member of the IHG Rewards. The room we were given was not properly cleaned. Both tubs were dirty. We had additional guests in the form of earwigs. The floors were not swept. There were dead roaches in the bathroom and the tub area of the master bedroom. There were dead roa he's in the kitchen area along with a pile of dead bugs of some sort. I paid over $250.00 for this room and it was quite disappointing. I wanted to bring all of this to your attention." I never received any type of response from said manager. Not even so much as an acknowledgment. I found this to be quite unprofessional. I, would not stay at this resort ever again. "

no breakfast for this $200 stay

room is clean, building inside was old, surronding has good view many facility can't use, for $2xx per night stay and no breakfast, internet was poor, water park need spend extra money, only include outdoor pool and indoor pool, overall not very happy with this stay