Galveston Seaside ResortRental Guest Reviews

Home away from home

Lots of kids activities, rooms are huge, my room had 2 kitchens and a washer dryer. Mini golf and play ground was a great place for kids to run off energy. Ice cream parlor to finish up the day at the beach. Beach Access is across the main road. Recommend to drive or use golf cart. Down fall no working fryer (long term issue) at on site grille, my Jacuzzi bath tube had the start button super glued. That is the only thing I wanted out of this trip to actually work. Mom of 4 kids here. But I can't get everything.

Poor customer service

As told in the other part of this survey, I have been a owner since 1992. And this was the worst service I have received and I was embarassed when my daughter in law was rudely told off and hung up on several time when simply asking for more towels. The other reps were sweet and handled the misfortune situation.

Relaxing and Comfortable

The two bedroom Signature Villa was perfect for a long weekend with family--five adults (50s-60s). The beds were comfortable, linens were good quality, and the condo was quiet. We could faintly hear people in the condo above us, but not so much that it was distracting. The kitchen as well-appointed with dishes, glassware, pots and pans, and a coffee maker. There were no coffee filters or coffee provided. A few tea bags were provided and Keurig pods, but no Keurig. There were espresso cups but there was no espresso machine. The living area seating wasn't adequate for five adults--one of us had to sit on a bar stool. The balcony gave us a beautiful view of the beach and gulf. We enjoyed the pool--beach towels were provided by asking the server in the café. We did not eat in the café--the only food offering was a BBQ foodtruck with a prix fix plate. There area nearby restaurants and grocery stores, but not in walking distance--this is a car-dependent location and traffic is not cyclist -friendly. Be prepared to sit through a sales pitch to get you to buy into the timeshare before you're able to check in, and then you must wait until the condo is ready before you're allowed into it. None of this was communicated when I made the reservation, and had I known, it would have eased some of the frustration. I had requested an early check-in knowing that we would arrive about an hour earlier than the 4pm check-in time. When I went to check in, I was told at reception that early check-in wasn't guaranteed and that I would need to wait until 4pm. The wait and timeshare sales pitch were not the kind of warm welcome that I expected or appreciated, especially after a long drive and family waiting in the car in 94º heat. (I was able to decline the timeshare offer relatively easily.) Despite these inconveniences, I would stay here again if we were to visit Galveston Beach in the future.

Great location

Signature room are excellent, great location for family,peaceful and quiet right on the beach. The kitchen has everything you need. Very large and beds are amazing Very comfortable. Well stay again.

Wonderful, Relaxing Beachfront Stay

The unit we rented was a 10/10. 2 spacious bedrooms, 2 nice bathrooms, a communal living area, balcony and a FULL KITCHEN! There are too may amenities to list, but suffice to say, we were not left wanting for anything. Covered parking, easy access to the beach and a short drive to the Seawall in Galveston. If you are wanting a beachfront view and easy access to the infinity pool and beach, be sure to book a SIGNATURE room, otherwise, you'll be at a unit across the highway. I highly recommend this property if you want great views, awesome rooms and quiet, uncrowded beaches.

DO NOT STAY HERE

I paid the full retail price for two nights at this resort. Nowhere when I booked this stay did it talk about being forced into timeshare discussions. I was there to celebrate my wedding anniversary and instead of enjoying my time with my wife I had to wait 30 minutes upon check-in, just to speak to someone. Finally someone comes out and I have to go into a room and sit down with them, so they can try their sales pitch. Was not handed my key and felt like I was sitting at a used car dealership being held hostage. Finally, I got my key and got out of there as fast as I could. I will never stay there again and I’m very disappointed in IHG for putting me in that position after taking my money.

Great room

This place was beautiful and there were lots of things to do at the location. my family will definitely be back. looking forward to next year! will probably being bring other family members to enjoy.

Awesomely Happy 😊 & Pleased

OMG! Awesomely overwhelming surprised. From the moment we walked through the 2 bedroom Villa felt like home wanted to live there forever. Beautiful furniture kitchen amazing we brought cookware,but they had everything from pots to dinnerware and silverware. The sofa was comfortable the eating table was spacious Balcony was breath-taking the cows were an nice view my daughter and I sat there watching them going in for the night and coming back out in the morning. Bed was soft wanted to sleep in all day but wanted to enjoy outside. We enjoyed the balcony with drinks and the privacy of it. Just wished we had a washer and dryer. But we just let our pool clothes air dry on the balcony chairs. But would definitely recommend. So relaxing, my daughter and husband can't stop talking about it. Ready to go back.

Muy cómodas las camas

El lugar estuvo muy bien viaje con mi familia y estaba muy amplio y bonito el lugar cumplia con todo lo necesario para pasar unos días inolvidables me escanto este lugar lo recomiendo mucho y aparte enfrente puede ir uno a la playa

Great family resort!!

The signature collection side of the resort was worth the stay!! The room exceeded our expectations and we really loved the convenience of the parking, beach and pool access. Check in process took a bit longer than we liked as an associate was really wanting to sell to me as my anxious family waited in the car. The restaurant had tasty options, but is across the street from the signature collection side. There is a cafe and bar as well as a swim up bar available on the beach side of the street where the signature collection building is. We loved the less crowded beach and had no issues with our stay. We look forward to returning in the future!