Galveston Seaside ResortRental Guest Reviews

A need for improvement

A co-worker and I stayed here and were in building 50. We had a roller coaster of issues which were understandable but the front desk staff was not prepared to deal with guests. Very disconnected and didn't seem to want to be working. This is conveyed over the phone and in person. The amenities in building 50 were great. The view was awesome and yes this is under construction and will be great when finished. Make sure you have the correct room keys when you check in and make sure you use the right elevator or you will be playing musical stairs while lugging luggage all over. Not fun at 1:00 am. Officer Trinidad is great and other than management the only competent worker onsite. Don't expect the front desk staff to understand your problem I don't think they care. Escalate to the manager which is what I should have done but I was to be busy working to indulge into the stress of that. I would be happy to share more in depth of the issues so the hotel and management can address with their staff. I stay in hotels a lot and this ALL was a first in several years.

Great space

Beautiful space with large rooms and great view. Friendly staff and great access to the beach from our unit on the beach side of the road.

Awesome place to stay

This was a very nice place to stay. The view was awesome and the suit was so nice. The overall experience was amazing.