Holiday Hills Resort at BransonRental Guest Reviews
4.3/5
Resort rating is 4.3 out of 5 stars. Click to see all 984 reviews.
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Bear
Disappointed
Check in was Awful.Had 2 rooms reserved for 2 couples. Waited over 45 min. Had one customer in front of us trying to be helped by an employee. Manager just kept giving excuses instead of helping us. Asked for clean towels took 2 days. Got delivered to wrong room. They brought the towels to us themself.
Raymond
Outstanding staff.
Very friendly and responsive. Barbara made us feel so welcome when we checked in, and Lisa the manager did a fantastic job addressing a challenge that came up during our stay. Highly recommend.
Yes, I recommend this property.
Joy
Our annual girls day out
This is a great place away from but very close to any activities we wanted. We shopped. We ate. We laughed. We enjoyed a dinner show. A big breakfast! More shopping. We sat around our cozy room as a family and talked. Our teens enjoyed the pool, hottub and arcade in the guest center. I'm telling you the view from our rooms can not explained it was beautiful even the heavy fog that set in on Saturday. I loved being alone with my family at our girls retreat. - thank you!
Yes, I recommend this property.
MG1979
Horrible Property
The address given on the confirmation email was incorrect from IHG. After we called and verified where to go, we were finally able to check in. At the check in the staff did not follow IHG procedure by greeting properly. I proceeded to tell the gentleman to deposit our Welcome Points, and he was confused by not being trained properly. We then proceeded to where our room was and drop off our luggage. That evening when we returned, we noticed the living area table was busted out underneath. Next morning when we got showered, we again noticed what appeared to be mold on the shower head. At this point we dropped off our cards and notified the Diamond Line who stated that this was not the IHG way and apologized. I would not recommend this property until they learn what maintenance is.
MommaD
High Dollar 24 Hour Family Roadtrip =(
Was a cute place to stay however, they gave us a room....then said it was the wrong room. Put us in a whole different building and room making us late to an appointment we had AND THEN I just got notice from my bank...they freaking double charged me! At $255 a pop, this turned into quite an inconveient and expensive 24 hour road trip with the family. =(
Dannyboy
Customer service
The staff was very friendly, courteous and helpful in making our stay wonderful
Yes, I recommend this property.
Peterson
Loved my stay
My first visit and I loved it. I enjoyed the drive from St. Louis to Branson. Check in was pleasant. Thankful for the young lady providing the address to my apt. If I did not have the address I would have gotten lost. The resort is huge. My apt was clean and comfortable. Loved the space and layout. I enjoyed a quiet, peaceful weekend. Will return soon! The view from my room was great too.
Traveling Teacher
This stay will make you want to move to Missouri!
This place has something for everyone and the staff will help you all along the way. It was clean and comfortable. It is a large place but very private. The beds were comfortable and the surrounding area is beautiful.
Yes, I recommend this property.
Shawn
One of the best I have seen.
This was one of the nicest Holiday Inn rooms I've seen. This place looks like a big apartment complex. I had a lot of room!
Yes, I recommend this property.
Maddy
Holiday Inn Branson
We did not start of our stay the best. We were notified via text early that our room was ready for us. However, when we arrived we were told our room was in fact not ready. We arrived almost 3 hours after the initial text, traveling with young kids, you can imagine this was very frustrating, as everyone was ready to be out of the car after a 5 hour drive. However, we understand mistakes can happen & the front staff did apologize for the inconvenience. We were able to get into our room shortly after. The rest of our stay was great! The pool was quite chilly with the fan on inside. Our preschool/school age boys loved the arcade. We had plenty of space as a groups of 6 staying. The gentleman that took out the trash every morning went out of his way to greet/joke around with our boys every day of our stay. Aside from the arrival hiccup, we really did enjoy our stay & will be back!
Yes, I recommend this property.