Holiday Hills Resort at BransonRental Guest Reviews

My family's Experience

The check in process was great. The security officer was nice. Upon walking up the stairs, my child who is freakishly afraid of spiders walked through a giant spider web that covered the staircase. I calmed him by telling him it was a Halloween prank, but as we got to the second floor we noticed spiders and webs covering the balcony - including one in the left hand corner of the door. When we woke up we found another huge spider in the room. We notified staff in the morning and also shared that the door was not sealed as promised via Holiday Inn Guidelines. The staff told us that they would knock down webs so we stayed out for a while. When we returned later in the afternoon, nothing had been done about the infestation. My wife thought about getting into the hot tub only to notice the corroded condition of the jets and the overall appearance was a little dirty. We got locked out of the room briefly because the door jam and lock were lose which made it difficult to enter. We bought our timeshare from Orange Lake, FL this summer. Needless to say, we were very disappointed in our 2nd ever resort stay. Maybe our expectations were much higher from the experience in Florida, but between the spider attacks and the unclean/unsecure rooms, I still feel as if the condition of the Branson resort (or at least that room) was far below IHG standards and expectations.

Great Place

I loved this resort! It was a great location! The check in process was easy.

Unattractive and boring

The views from the rooms are of other buildings. A couple of pools are open, but good luck finding them. You'll probably have to drive around. No one will clue you in. The immediately surrounding area has no restaurants, no shopping, no sights, no water. So, basically, unless you're going on a golf vacation, there are lots and lots of better options in the area. We had a two-bedroom suite with two bathrooms. Only one shower worked. The iron didn't work. One toilet wasn't clean. The workers are lovely, but they can't make up for this unpleasant location.

Nice for families

It was very nice for our family. The kitchen had odds and ends and not enough utensils/dishes for everyone. Very sparse and weird things for instance there was no baking sheet, which would have been perfect for frozen pizza, but there was a muffin tin. There is a grill, but no grill utensils, just little things like that. Branson is close but the food is pretty expensive. Anywhere we ate that wasn’t fast food cost close to $100 for a family of 5, so we did cook a lot in the room. Just be prepared to make due with minimal cookware.

Family Vacation

Nice, clean, spacious rooms. Indoor pool was great. We didn’t have a chance to use the outside pool or the game room.

Staff was friendly

The staff was friendly! We got suckered into time share as we were checking in, We never checked the box on the paperwork to become a member

Total Great Time

This location from time we arrived at property made my family feel welcome and safe Had security at front gate to our double door entrance to our Villa My villa was Fantastic and my family enjoyed every minute at location We especially enjoyed balcony of our bedroom in morning with coffee Overall great experience

Nice place but location isn't great

Nice place, but 10 minutes from the landing and 20 minutes from the main strip attractions. Room smelled like cigarette smoke and after the staff sprayed the room it still smelled like smoke.

Great service

Was put on top floor but could not do steps so they gave us another room. Needed sheets in room and they brought them right away.

Had to sleep in the guestroom the king size bed at a uncomfortable spot on

Was let down on the cleanliness especially since were in COVID-19 issues going on