Lake Geneva ResortRental Guest Reviews

Nice couples get away

We have stayed here twice and have been extremely happy with the service, amenities, cleanliness of the room and the food.

Don’t think I’ll stay again

See the submission for all the issues. Food prices too high Access fire pits Only accessible by restaurant Bugs on food in the buffet at the grand Café Several people could not speak English Poor signage Slow EMS Cleaning entering room when not checked out Handyman using ladder to gain access to my terrace while I had the patio door open and sitting in my robe

Wonderful Experience!

We absolutely enjoyed our stay. Our room was beautifully updated, very clean, and had all the amenities we needed. The bed was also comfy, which was the biggest deal, in my opinion. We loved that the Holiday Inn section of the hotel had access to the main resort, so we took full advantage and enjoyed Grand Geneva’s spa and pool. We also really loved the Holiday Inn pool area. The privacy shrubs surrounding the pool made the central location feel very private. Would definitely stay again!

Dirty Kitchen & Blood on the bed sheets

The kitchen counters were not clean and the cabinets were sticky from grease. Blood on the bed sheets

Comfortable bed and great servicethe

The grounds and buildings are attractive and well kept. The staff is extremely helpful and friendly, willing to do whatever then can to make the stay as relaxing as possible. I would recommend this property to anyone,

Great stay, friendly people and comfortable room.

We really enjoyed staying here for our engagement celebration trip. The room was so comfortable and I loved the bathtub. Everyone we ran into was very friendly and helpful. I wish there was more information on what’s included with the stay because we thought the water park was included and that there was free breakfast. Overall great stay!

Great service/great pool

Outdoor pool and pool staff were excellent. They went above and beyond to make us comfortable. Service at pool was top notch.

Room, facilities great

Room was clean and spacious. Facility grounds well kept. Staff very friendly.

Terrible layout with water damage and rough conditions

The bathroom was the grossest I’ve seen - and I’ve stayed at roadside motels across the country. No sound insulation at all. Room layouts are off: bedrooms directly off parking lot instead of the quiet, scenic side.

Holiday Inn on Grand Geneva's property, it was ok

First, let me say that this Holiday Inn is on the Grand Geneva Resort and Spa's property and the buildings you are staying in are kind of off-property to the rest of the resort. Your only view will be the golf course and the parking lot. However, you do have your own pool and it feels a lot less crowded than the Grand Geneva's pool. Just no fun stuff like activities or parties happen at the Holiday Inn pool and there are only basic snacks and canned alcohol for purchase. No full pool bar and grill as they advertise. You have to go all the way to the Grand Geneva side to check in and once they see that you are a Holiday Inn customer they kind of treat you like lesser class. They don't offer you a treat or take your bags to your room like they do the Grand Geneva guests. They didn't even give us a schedule of activities or go over the amenities with us like they did the Grand Geneva guests. We had to find out on our own that they had a shuttle to take you over to the main building but didn't give us a shuttle schedule. Didn't bother me much! We paid a better price than they paid! lol You won't have access to their pool so you can forget the pool party. Other than that I enjoyed my stay for the most part. Our room was great, clean, and very spacious. We had a one bedroom with the 1 King Bed and a sofa sleeper in the living room. My daughters (20 and 14) slept on it. They said it was comfortable. Just make sure to ask for more pillows and blankets. Even when the bed was let out, we still had a nice amount of space. The bathroom was roomy and there was a washer and dryer in the closet there. Worked really nicely. Our bathroom sink and tub kept backing up. We called twice for someone to come and they never came. My mom and I slept on the King bed and it was heavenly. I slept so well. Loved having the closet in the room and all the drawer space. There's no housekeeping for Holiday Inn guests too. They didn't tell us that either. And WE were responsible for taking out our own trash. Didn't know that either! lol I loved the kitchen. Everything worked well. Just look in ALL of the cabinets for pots and pans. We missed a whole set because we didn't thoroughly check one, lol. We were able to get more stuff like paper towels, dishwashing soap, etc. The balcony was nice just had paint chipping on the railing. Would I stay there again? Yup! It's very close to Main Street, only about a 7 min drive, and other things to do and restaurants. Walmart was close too so we were able to stock up our fridge and save money on eating out. For the price, it's the best deal in Lake Geneva.