Lake Geneva ResortRental Guest Reviews

Check in and check out

I am not a fan of the extra late check-in at 4pm, then the super early check-out at 10am. You feel cheated, what happen to the 3pm-11am at least. Then they don’t offer a late check out option. This is one of the main reason I wouldn’t recommend this resort.

Comfortable beds and everything we needed in room!

I honestly wasn’t expecting much out this stay because it is a Holiday Inn but it surpassed my expectations. We were able to check in early. The room was clean. The beds are comfy, and the kitchen was fully stocked with everything you would need to cook meals obviously for food.

Great location

Great location and very nice set up, having the mini kitchen was great. Look forward to visiting again next year.

Nice room, very convenient for convention

Room was comfortable, even the sofa bed wasn't too bad. Very convenient to have a suite with kitchen. Most things needed in the kitchen were available. Room set up was nice, allowed for privacy even with two guests. Close to Grand Geneva, short walk.

Comfortable rooms and great service

Rooms are very clean and comfortable. The resort staff are the best and go above and beyond for all their guests.

Not worth 35000 points

I feel ripped off using 35000 points here. We stayed to take our daughter to the Waterpark that's advertised on their website. They did not make the ad clear that you need to pay extra for Waterpark passes, which are VERY expensive for a few hours. During the winter months there isn't much to do here, so we didn't have the best stay. Definitely would not recommend.

Comfortable lounge

Was great. Lounge was nice to relax in with family. Pool was enjoyable also.

Great resort and grounds

Loved this resort and location. The grounds were wonderful and I can't wait to come back and visit in the spring/summer time and try some golf there too!

Great Amenities

Love the value for this room with all the amenities available on the property. We simplied called the front desk for transportation and were driven to the pool, water park, work out, rock climbing, restaurants, etc. Our ride arrived within minutes of us calling. Will definitely stay again. We didn't know when booking that it would be a walk-in shower, which would be fine, but the curtain blew inside the shower onto you and then the bathroom floor flooded. Next time, I'll make sure it's not that kind of room. We've stayed at least 3 times and have always had a great experience aside from the shower this visit.

Late check problems

Nice place with lots to do, great Italian restaurant, no check in at the actual building I stayed in, late check out was not honored and we were interrupted multiple time in the morning of our departure. 2 door visits and three phone calls.