Orange Lake ResortRental Guest Reviews

Orange lake resort stay

The property is nice and close to Disney which we loved there are tons of restaurants in the vicinity as well the rooms are nice but the kitchen and bathrooms definitely need to be updated

Great hotel but with small issues for me.

I will first start off by saying the resort is very nice. The apartment is spacious, the pool is amazing and great location. With that being said from the first stay there has been small issues with each stay after. First stay the stove was broken and there were ants in the room. No big deal we called someone they came in and fixed it. The second stay there was a manager sitting in the room on his phone. He got up so fast and said someone is coming to fix the broken curtin and he left. That same stay there were palmetto bug (waterbugs) in the room. I'm from Florida and it was raining so again we did not let that ruin our stay(still nasty). The next stay we decided to give it another shot and booked a cabana in the water park. Long story short we did not get what we were told we would. I didn't want a big fuss so when I called just be sure what was included they ended up sending a manager over which we were ok until the manager from the restaurant came by. He spoke to us from a script and told us we didn't get service because it was slow and that we were ok because we brought down food (after waiting for a long time and finding out the server left) again we were just happy we were there and don't mind getting things for ourselfs. the server leaving was not a big deal even though that is what we paid a lot for(it was not cheap for us to be disregarded like nothing). It was the way it was handled. Like I said it is a great resort but relatively small things are unfortunately adding up for my family.

We love it

Every time we come we hate to leave, the entire staff is amazing. Each year we will most definitely return.

Great place to stay

This place is beautiful. The lazy rivet is great entertainment. Beds are very comfortable.

Very nice Units

The 3 bedroom unit was very nice...roomy. To make it more family proof, some of the dinnerware could be more kid friendly.

Best place to stay in orlando

We have stayed here many times and always have a great experience. The resort is close to everything, the staff is great, the rooms are spacious and the amenities are the best by far. Highly recommend.

Home away from home

Comfortable beds as expected from Holiday Inn. Great in room amenities. Great customer service.

Love this place

Nothing but wonderful in every way! Best place ever!

Terrible

Beyond the room issues... guy was ticked off when I came to get another key. He was by the desk and told him I needed a key. He walked away all the way across lobby. 150 feet? Put something in brochure rack, went to bathroom for 10 minutes. Then came back and gave a deep sigh. Got me a key. I was literally the only person in the lobby.

Best place in Florida

My family has visited multiple times from Indiana. It was perfect when my kids were young and still perfect that my kids are teens. There is so much to do. You can relax poolside, golf, shop or easily get to the Disney Parks. Love it!!!