Orange Lake ResortRental Guest Reviews

Family vacation

My family and I really enjoyed our stay at the resort it was fun friendly and very comfortable. We loved all the space we got in the villa and how we each had our own room. The kitchen and washer and dryer were a big help too.

Amenities are great but some of the villas are outdated

As always, the amenities were on point. The kids love river island. We like the fact there are multiple water areas for the kids. We also like the restaurants and bars. There’s plenty to choose from. This year we were placed in the north area. The villa was outdated. It was old looking and not very clean. This May be the last year my family visits here.

bad room service .

air conditioning was down for days , requested billows numerous times for days never arrived, elevator was down for days.

Great, cost efficient stay

This resort is just minutes away from Disney and exceeded my expectations. The grounds are beautiful and the staff are exceptional at hospitality. The building is a little dated but it is clean and rooms are big with kitchenettes. I would recommend staying here to anyone going to Disney or anyone looking for an inexpensive getaway.

Roaches and bug in room

It was roaches and bugs in the room me and my kids broke out real bad from the beds and we couldn’t stop itching. I killed a lot of roaches..

Short getaway

Nice place to relax. A bit overcrowded. Great pool facilities. Good restaurants and beautiful grounds. Beds are somewhat hard and a bit uncomfortable but the overall room was good.

Poor WIFi service

Have to call front desk and their bright house support from 8:51pm to pass 12am to no avail, have to make call early in the morning the following day just to have the WiFi service connected. WiFi is important when you have kids to keep busy and therefore a major item in my choice of hotel.

Great time

Excellent spot for family and friends to join in on vacation. Villas are the way to go, spacious and ready to enjoy.

great service clean installation

I went with my family and friends and it was a wonderful experience. We had a full-equipped kitchen, everyone enjoyed the water. We cannot wait to return

Vacation Club Experience Not Worth the Time Taken Away

Don't waste your time doing the vacation club resort tour to lower the cost of your stay - the time taken away is not worth it - you are shuffled through the tour like cattle and the sales department holds you captive until the entire 90 minutes plus is complete - the clock didn't start until I was signed in- which took me 30 minutes waiting in a line, even thought my appointment was at 7:45 and I wasn't signed in until 8:13 - the sales personnel are extremely rude and led by their equally as rude Sales Director - especially when you tell them you aren't interested in purchasing a timeshare. The front desk associates do not explain the full detail of what I was in store for when they coerced me to sign up for an ownership tour - Never have I experienced this type of disrespectful behavior when previewing a property- we were forced to walk all over the resort after telling them my husband had broke his leg and was disabled and was not capable of completing the walking. I would recommend an other Vacation Club, as the Holiday Inn Vacation Club is the bottom feeders in the business. No Customer Service and extremely rude.