Orange Lake ResortRental Guest Reviews

Comfortable spacious clean rooms & excellent customer service.

Overall my family was very happy with the room and amenities and Orange Lake resort. There are lots of water sport activities offered through the hotel that you can pay for including jet skiing tubing waterskiing etc. my kids did tubing and had a lot of fun. We really enjoyed the lazy river near our room, I recommend you stay in that area. The only negative thing I will say is initially the staff tried hard to persuade us to do a timeshare presentation which is 90 minutes however this is not something we are interested in at all. We did not waver our position. What I will say on. Hugely positive note, at the end of the day we had a situation where we realized we left our passports in the safe after leaving and were 15 hours into drive home. What I will say is I highly commend the security team and the lost and found staff for assisting us with retrieving and delivering these back to us and I can’t thank them enough. The thought of having to turn back and redo the journey for second and third time was just way too daunting. Fortunately we had two drivers licenses long story short one passport and photo ID for my youngest son and went through the same point of entry back into Canada and explained the situation to the border officials and thankfully surprisingly they granted this passage back into Canada. In addition to sending back the passports the staff made arrangements to scan copies of each to us so that we would have this available including verifying our Identity to ensure that what we were telling them was factual. I can’t express my gratitude enough of how professionally and timely staff at Orange Lake usually helped us out of a huge jam. I would highly recommend this resort and want to thank the staff again for all their help in assisting bringing a stressful situation into an unbelievable positive outcome!!!

Pool/arcade attendant

Dorothy was the most excellent staff member we encountered. She greeted us with a smile, was very cheerful, and eager to help us enjoy our day at the pool. Thank you Dorothy, we wish you the best!

Great Family Place

Lots of great things for families with kids. I did not like how the 90 minute presentation turned into 5 hours. Otherwise, very everything else was amazing. Riverisland was the best.

Great Getaway for Kids

My three and four year old had a blast during our three night stay. We shared a three bedroom villa with my friend, her six year old, two 13 year old girls, her mom and my mom. We were on the 5th floor in the 5600 building. It was a little noisy before 7am with trucks backing up, but we slept in the room closest to the parking lot. Other than that, we will go back. This is my 3rd visit and my friend's 12th.

Relaxing

Everything was great see yall again next year God willing

Disappointing

I was So disappointed when we checkin we drove 7 hours to get in the hotel but then when I’m checking in it takes almost an hour before i get Check in. It so frustrating and disappointed.

Over all great experience

I would def visit again. We all had a great time. Well worth every penny we paid!

Great place to stay

We really enjoyed staying here. The place was beautiful and clean. The staff was helpful and friendly. If we travel to Florida again, we will definitely stay here again.

huge comfy bed

nice bed, pools, shower and tub, great parking, close to all kinds of store and amusements parks.

Ok stay

Rooms were not very clean. They really push the time share presentation and 90 minutes is a joke. I was lucky to get out after 3 hours