Orange Lake ResortRental Guest Reviews

Quiet/dark room and lots to do

First "single-dad" trip with my two kids, 9 and 12. Wanted to do two "park" days, not be crammed in a hotel room, be able to eat cereal/bagels/donuts in the morning and make sandwiches for lunch, and have enough to do and not have to leave the resort on the days we weren't at the parks. Orange Lake, in this regard, met and even exceeded my expectations. Our room was "average", only because it was one of the rooms with the only window to the interior atrium at West Village. It was really dark and quiet, so that was nice. But I would be disappointed if rooms with windows to "outside", across the hall, were the same price. Our flight was delayed six hours getting there, and we were checked right in to our room with no issues at 1 a.m. I thought that was great. The only other "service" I sought was to buy Universal tickets from the consierge. I had already done my research and I knew exactly what I wanted. The gal at the desk was snippy, wanted to sell me what I didn't want or need, and she even told me that what I wanted to do was "impossible". Well, it wasn't. We instead bought exactly what I wanted at the gate. The pools were awesome. River Island was just amazing, but after a couple days of that, we preferred the overall and more "laid back" experience of the pools at West Village. That's the best thing about Orange Lake: there really is something for everyone. Breezes was a little "gross" and smelled like stale beer, but Legends at North Village and Tradewinds/RI Grilling Co at River Island were awesome. Overall, it was a great stay and we would come back if/when we ever want to do the "Orlando" Florida vacation thing again. And nothing against Orange Lake, but that might be awhile in the spirit of "been there, done that".

Always fun for the kids and Grand kids

We have always had a clean nice suite. The pools and activities are great. We had fun over the Easter weekend.

Great Resort

I loved everything about this place. Can't wait to stay here again.

Rooms are great

Rooms were spacious and very well maintained. I love everything about it, except the sales pitch they try to give you to buy into a condo. I hope management have awareness that the last thing people want to hear, after a long day of travel, is an aggressive sales pitch! I am on vacation to enjoy life and reduce stress, not talk about buying stuff. That was the main bad part. Oh, and the hotel guests are really intense abou reserving pool side chairs--at 7 in the morning.

Very clean, tons of entertainment, great location!

We loved our stay at Orange Lake. With a family of 5 it felt like our "home away from home". Lots of entertainment to do while staying at the resort. The location was perfect! Hope to return soon.

Very nice BUT...

The Resort is very nice. We only stayed for 3 days. I was disappointed to have to rent tubes for the lazy river. Thought it would be included. The main thing was the big push to buy into the time shares. Very pushy. Facilities were very nice and clean. Its a large property. Will try someplace else next time.

Reward night stay

Our stay was not good. We used our reward night points for this stay. We were expecting a lot more from the pictures that were online. Our room was out dated and looked like a flash back from the 70's. We checked in at 9pm, when we got to our room the king bed had stains on the sheets, one of the queen beds had white crusty stuff on the comforter and the pull out had throw up on it with dirt. We requested this all be changed and it took them until 1 am to get the sheets to us. The pull out did not get changed until 11am the next day. After all of this was found, we requested the room be cleaned, they did come out and clean, but it was a spot clean. The staff only cleaned what could be seen. Under the end tables there was about a inch thick of dust and old crust leaves. The fake plants had a build up of dust on them as well. This was all throughout the rooms. No one has cleaned this room in months.

Clean rooms

I would have been happier had we not been placed in a handicap accessible room, I find the showers awkward to use. We were on the first floor with a parking lot view and I asked to be higher up. The walls were thin, but it was only a problem for one night (crying baby and children playing ball in the room after midnight).

Very nice villa and facilities.

The villa and amenities were great. Jasmine, the person who checked me in, Jessica, who went above and beyond to help me and Mary in Resort Services, also the guard, who was so kind. These people are an asset to Orange Lake Services. I had a problem with the coffee pot, which almost caught on fire, but was soon replaced. I could have really enjoyed the vacation had it not been for the constant harrassment of the resort trying to sell me a timeshare. You are harrassed from the time you checkin until the day you leave with phone calls and messages. I feel once you say no, that should be it. No means NO. The person who talked to me after I checked in about buying a timeshare, was very rude asking me why I came to that resort since I lived in Orlando. Also beware, you have to pay to use the water slide, play putt putt golf and an inner tube to use in the lazy river. AND if you don't go on the tour, it is a very expensive charge per day. This was not revealed during the rental process. Had I read the comments before I made the reservation, would not have gone.

Great stay

Enjoyed our stay in March 2013. Spacious villa, great pools and activities for kids, good choice of restaurants on resort. Only complaint I would have is we used the sleeper sofa and had to call to request linens for it at 10:00 pm. After an hour, we were brought 3 sheets. No blanket, no mattress pad, no pillows. A bit uncomfortable. We did have some ants in the kitchen, which we reported and they sent an exterminator the next morning. Read reviews ahead of time, and were prepared for the "hard sell" we received upon check-in. We declined the tour, and were not hassled about it beyond that. Would definitely return if ever in the Orlando area.