Orange Lake ResortRental Guest Reviews

Very comfortable beds.

Beautiful resort with so much things to offer. Three different pool areas, four golf courses, restaurants, tennis courts, trails, arcade, kids activities. I had a reunion with my sister and her family. I stayed on a regular room with a small kitchen, table and chairs. Very confortable and convinient. My sister stayed in the villa apartment. It was wonderful and spacious. Two bedrooms, two baths, full kitchen, living room/dinning room and patio. I was very pleased with the stay and prices.

A really nice resort... except for the buzzards & sales reps

The room was great, but the stay was brought down by the sales pitches to buy a time share and the buzzards! We came to Kissimmee for non-theme park activities. The check-in process was considerably longer than it should be with my Priority Club info attached to the reservation. I think that was because I was being prepared for the hand-off to the first of a few time-share sales pitches. After the hand-off, I was escorted to another desk for the pitch. I had an easier experience as I was asked to confirm tour times, but the other family hadn't arrived, so I couldn't confirm our schedule. We had one other pitch, when I answered the phone, but again I couldn't confirm a time with them. After that, the key was to avoid answering the phone or contact with resort staff. The buzzards on the top of our building and on the course (dozens) in the East Village was a let down. I don't know if Disney has some magical buzzard shield that keeps them on HI's property. During the day time, the smell was quite hard to take. We couldn't enjoy the balcony because of the smell. Take a look on Google Earth and you'll see what I mean! The room itself was very nice. It was quite comfortable for two families. We had plenty of space to enjoy ourselves, without feeling crowded. The space was very refreshing compared to the hotels rooms others in our group were dealing with at other locations in the area. I would probably stay at the resort again, now that I know how to avoid the high pressure sales pitches. The buzzards aren't pleasant, but when you're inside the room, you don't know they're there. Just don't step on the balcony!

A COMPLETE DISASTER!

On the very first day we arrived, my two year old son got locked in the main room, I do not want to bother everyone with details, just thinking of them makes me cringe!, all I can say is that their response to the matter left a lot to be desired! I was threatened by the Security officer, the main office sent, when I very worried, started asking her to do something, since my son's life could be in danger, (he was locked and got his hands on our the emergency medicine bag and was openning them). We had already waited over more than 20 minutes at that moment for the "Engineering Person in charge" to appear with a key! and said that, if they did not do anything, I was going to bust the door!. The person showed up in more than 35 minutes after first making them aware of the situation. Their regard for my son's well being, compared to a door, was all it took for me to know, their priorities!. After that, we were called every single day and they would not stop harrasing us about going to a meeting with the time sharing personnel, even after we said we were not interested!. Not one cleanning person showed her face during the entire stay!, when asked when they were going to come, we were informed that they did not clean!. The villa was another matter, appliances that were busted, or did not work properly, for example, toaster was busted and would only burn the bread, the TV in the main room was bad, it seem like the reception on the main screen was burned or busted, the drawers on the dresser in the main room had 2 drawers that were shut and would not open, the drain in the main bathroom seemed to be clogged up, in all, the place is a mess!, very bad upkeep, specially for a place that should be consider in all accounts new!. About the personnel, right after the incident with the security officer, it took me over 45 minutes to get a hold of a manager, in order to complain about the incident, and all I got was a very poor appology!. Good luck!, because I will not be going to your hotel again!

wonderful resort

I was so impressed with the overall visit. The rooms were very clean.Everything was organized and arranged so well. There were phone messages everyday reminding you of activities for the day.The grounds were so amazing it was like living in your own little world you would never have to leave the resort for anything if you didn't want to. Outside resort you are close to everything including Walt Disney World. The water park inside resort was crazy big and the golf course were beautiful . I will stay here again no doubt about it.

Great Amenities, Close to WDW

Fabulous place to stay, very close to WDW and Universal Studios. Did not take advantage of al the amenities at the resort, but will plan to return and spend more time next time. Was not happy with the sales pitch to obtain discount tickets. Was promised presentation would last 90 minutes. Made myself perfectly clear I was not intereseted in purchasing anything, just wanted discounted tickets. Presentation lasted 2 1/2 hours almost 3! Would have paid full price for tickets had I known. If you are short on time, skip the presentation.

Misery to listen to time share. Broken light, coffee maker and remote

Don't get roped into the time share talk. It was 3 hours and even with pleading I couldn't get the Pakistan guy to hurry up. Even said my husband was getting high blood pressure and he kept us. the room was stuffy and had 3 broken things which were fixed within 24 hours. But when you are tired and the coffee pot, the remote and the bed lamp were all broken it seemed like a long time.

DIdn't want to leave

We arrived early (like 5 hours) (after driving 18 hours) before check-in, yet the wonderful woman at the desk got us into our villa early. AND it was a villa with no stairs (which I forgot to ask for. We were running a marathon, and it was important that we not have to climb anything for a few days afterwards :-). The villa was perfect, spotless and right on a lovely golf course. We had 8 people (4 adults 4 kids) and there was more than enough room for us all. Ample parking, towels and dishes too. Everyone we spoke to was polite and well informed. The only feedback I have is I hate the sales pitch calls, but that's a side effect of a time share I guess. I never saw the pool, but my family did, and they loved it! We added an extra day to our stay and were told we might have to move from the big villa to a smaller one. Nope, got to stay in the big villa for the extra night....outstanding! The villa was peaceful, there were Sandhill Cranes out our window in the morning. We never heard the other guests. I'd stay here again in a second, in fact I didn't want to leave.....

Dissapointed 2nd trip

1st stay was in Tennis Villas, Great master bath and . washer,dryer in unit. 2nd stay, (most recent). Expected same floor plan, very dissapointed in unit. No Golf Chanell in unit in 2nd stay and we are in Orlando ! A significant disapointment

Great for Families

We stayed only two nights without a commitment for a sales pitch for time share. We had stayed the previous four nights in a very large hotel prior to Orange Lake and were delighted with being able to pull up to the door and being able to spread out and what a luxury that kitchen was. Every detail was well thought out from the dishwasher detergent to the Bath and Body Works products in the bathroom. We had considered returning to this property in the summer but do not want to waste time having someone try to sell us a time share. We want to relax without the pressure.

Bring your wallet

On the surface, the resort is very nice. The villas are large and somewhat modern. Tube TV's in the bedrooms, but they have a washer & dryer. No maid service daily! The big things that bothered us were: * Constant calls, trying to sell us property on-site * You want to putt-putt, ride the lazy river or the water slide? There is a charge for that. * Print out your plane tickets in the business center? There is a charge for that? * Expecting perks for being a Platinum Member? That's not going to happen. We had construction a lovely view - of the parking lot. #notawesome The biggest issue we had was renovation work going on directly above us. They were scraping either wallpaper or carpet - starting at 7 AM. Woke my two kids up, which made for a long day for the wife and I.