Orange Lake ResortRental Guest Reviews

Comfortable villa

Very nice place to relax and spend time with the whole family

Nice condos and massive property

We really enjoyed our stay on the property. Had issues with our first condo but the staff quickly fixed it and got us another condo. Tons of stuff to do on the property. Even though we didn’t get to enjoy any of the amenities due to running around Orlando we’re looking forward to coming back.

Dirty towels with dried stuff on it. Indifferent staff.

Dirty towels with dried stuff on it. Indifferent staff. The unit was adequately appointed with kitchen items. Restaurant staff was terrific! The patio

Excellent

Very good experience, I would only recommend removing the carpets from the rooms and making breakfast buffets

Do your research

Really bad experience all around . Dirty room dirty pillows and blankets. No housekeeping services for 4 days. No towels and you get charge if you get any clean ones from them.

They make a mistake, too bad for you!

I was appalled at the customer reservation service and the terrible assistance I received by the reservation and service staff. After making a reservation, they accidentally cancelled my room and then DID NOT GIVE ME THE SAME ORIGINAL RATE when they made ME re-book. My cost went up because they screwed up! They gave me comp resort passes (FOR THE DAY THAT THE RESORT PASSES WERE COMPLEMENTARY FOR ALL!!!) Are you kidding me? And no one gives a rip at my unsatisfactory experience. I am so sad my preferred hotel chain that I always use has treated me like this.

Towels in unit.

With nine occupants with three bathrooms and 12 beach towels there was no where to hang wet towels!! How difficult would it have been to have several towel hooks in each bathroom??? For a resort of this caliber there is no excuse for having to use wet towels day in and day out.

experience

wonderful time, wonderful place to stay. We cannot wait to go back!

Elite spire members don’t receive guaranteed accommodations easily

Had to continue to ask to stay in room at river island as they told me there were no guarantees although it stated otherwise in membership benefits. Jacuzzi tub water was yellow for 2 days due to some malfunction or testing with irrigation system. Also had my room key cards declined after 2nd day after arriving back after a long day of theme parks.

Very Nice Villa

Enjoyed our stay at Orange Lake. The Lazy River was fun.