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orange lake resort
Orange Lake ResortRental Guest Reviews
4.2/5
(4,095 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
Rowdyru10
May 4, 2021
Orange lake, Orlando
Room was dirty and had to clean it upon arrival. Some bartender staff was rude and lack basic bartender drink knowledge. Very short staffed, shut everything down for a simple typical short rain shower. Either they have real bad management or this is the way IHG runs their business. Either way they really don't care about their customers only the money.
No, I do not recommend this property.
Scott23
April 27, 2021
Beautiful grounds and awesome pools
Great value and clean rooms. Close to everything. Pools are awesome and staff is very friendly.
Yes, I recommend this property.
SR1234
May 3, 2021
Poor customer service
We had two issues while we were staying that we were completely unable to get ahold of anyone. One required my husband to drive to the office at 1 am and the other for me to be up all night adjusting the AC for my kids. It had a mind of its own and would turn the heater on to 90 degrees every hour! I tried calling and could never reach anyone at the office in the middle of the night! Glad it was our last night there, but felt like it was absolutely unacceptable that they had no one answering phones. I should have known as I tried calling several times before our trip which ended in me sitting on hold for so long that I gave up. It was disappointing because over all we liked the resort and pools but not sure we could recommend it or come back with such terrible customer service.
Quinta
May 3, 2021
Beautiful Stay
It was very lovely and my kids loved everything about it. The place was beautiful and we really enjoyed ourselves..
Yes, I recommend this property.
DriverEd555
May 3, 2021
Great stay
Great stay with many amenities. Minor issue with hearing people in room above.
Yes, I recommend this property.
Jenn
May 3, 2021
Over all great
This place doesn’t give you anything to complain about really. Check it out!
Yes, I recommend this property.
S134
May 3, 2021
Love resort but bad experience
Love the resort but room had roaches in bathroom and second bedroom. This completely made my family and I scared to sleep in the room. We told the front desk and they did nothing.
No, I do not recommend this property.
SBash
May 3, 2021
Great amenities
We loved the lazy river and all the pools. Room had a kitchenette that allowed us to cook meals in room to avoid additional restaurant costs. Rooms were clean and comfortable.
Yes, I recommend this property.
Bill in LA
May 3, 2021
Good, but brief stay.
There are plenty of water parks and places to eat. Kids will love this place in the warm seasons.
Yes, I recommend this property.
Stef
May 2, 2021
Nice mini vacation
We enjoyed our weekend away vacation, our suite was perfect for a family of 3.
Yes, I recommend this property.