WarningPardon our appearance as we enhance our resort. Villa renovations are underway through May 2027. Splash Hollow will be temporarily closed for refurbishment during January 2027. We apologize for any inconvenience and appreciate your understanding as we work to provide an even better vacation experience.

smoky mountain resort

Smoky Mountain ResortRental Guest Reviews

Rated 4.4 out of 5 stars.

4.4/5 

Resort rating is 4.4 out of 5 stars. Click to see all 790 reviews.

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JPN69

May 6, 2018

Rated 4 out of 5 stars.

Perfect for Family getaway

Awesome views. Good amenities. Clean, accessible. Pools and hot tubs.

Yes, I recommend this property.

Traveldudeone

May 13, 2018

Rated 2 out of 5 stars.

Disappointed

Booked through IHG Priority Club as an nicer option to the Holiday Inn Express next door. Much more expensive so expected something great. Room was cool but very worn out. Carpet frayed and pulled back from tile in kitchen. All fawcets leaked. Dirty laundry bag from previous guests left outside door for 2 days. At check in was told to go to concierge desk to get parking pass. I was greeted with a sales person who did her best to get us to take a 90 minute tour ALL before she would give me the parking pass. Nowhere during the reservation process did it say anything about a tour!!!!! Would have been better off to stay next door and save sixty bucks a night.... IHG made me edit my review twice because I put a dollar sign in front of the amounts. Hmmm guess I struck a nerve? How can you put a honest review if you’re told to edit it??????

Yes, I recommend this property.

Sms78

May 3, 2018

Rated 5 out of 5 stars.

very nice place

Everyone was friendly. Hotel was clean. Outdoor poor and water park were amazing. Would definitely come bac,

Yes, I recommend this property.

Mya eyster

May 9, 2018

Rated 4 out of 5 stars.

Great room with fire place

The hotel was in great location and room was very clean. Only issue we had was not ALL the amenities were available when we stand due to construction. This was not explained to us at time of booking.

Yes, I recommend this property.

World Travler

December 6, 2017

Rated 5 out of 5 stars.

Amazing location and amazing property

As a spire elite member I have roughly around 250 plus nights in hotels all around the world. This property far exceeded any IHG place that I have ever stayed in. The location is amazing the staff was great and the property was breathtaking. If you get a chance to stay here I would for sure 100% take the time and do it!

Yes, I recommend this property.

HM67

April 17, 2018

Rated 5 out of 5 stars.

Great getaway

Comfy beds, clean room, very relaxing, great location, wonderful view

Yes, I recommend this property.

Spitz

April 2, 2018

Rated 4 out of 5 stars.

Smokey Mountain vacation

great location within walking distance to main strip and dining. Just minutes from the national park of the great smoky mountains. Daily events to keep you busy when not out and about.

Yes, I recommend this property.

mamaneedsabreak

March 30, 2018

Rated 3 out of 5 stars.

Okay...if you like salespeople...

Only stay here if you want to be tempted with spending money for the town by sitting through a presentation about the IHG properties...right when you check in - exhausted and ready to relax. And then - you get calls with further opportunities. No thank you!

No, I do not recommend this property.

AmyB

March 29, 2018

Rated 5 out of 5 stars.

Clean resort close proximity to attractions

We enjoyed our stay at the resort. All Staff members were friendly and helpful. The resort was clean and comfortable. The resort was in a great location. The only thing I did not like was the pressure going to 2 hour resort tour and information session to become a Timeshare member.

Yes, I recommend this property.

Amy B

March 29, 2018

Rated 5 out of 5 stars.

Excellent stay but...

We enjoyed our stay at the resort. All Staff members were friendly and helpful. The resort was clean and comfortable. The only thing I did not like was the pressure going to 2 hour resort tour and information session to become a Timeshare member.

Yes, I recommend this property.