Smoky Mountain ResortRental Guest Reviews

Overall Good Experience

One of our main concerns is that the cabinets are made for someone that's 7 feet tall or more. My daughter's and I, who are 5"5' - 5"7', couldn't reach anything in the cabinet without counter help. They even had dishes on the top shelf. It was a strange experience for us. The pool and hot tub water burned our eyes and nose. Have no idea what they use in the water, but there was a sign that stated the water was maintained by the city. Lastly, we didn't find out about the supplied pool towels until the night before we were to leave. When I started to wash our clothes, there was a note stating those were our pool towels on the washer. I thought they should have been in a more visible location instead of behind closed doors. I'm not thinking about washing clothes when I first get to an establishment. Our overall mountain experience was a great one though. The view was magnificent as we watched the sun rise over ice capped mountains. We will likely go back.

The Perfect Resort

While a time share property, the staff were NOT pushy to make us hear the pitch. They asked once and we declined. The rooms were spacious and perfect my wife and two teens. We stayed with another couple and enjoyed meals together in the rooms. The staff was excellent including Dale and his stories of bear sightings on property! The location was within easy walking distance of the main strip in Gatlinburg. We will stay here again.

Holiday Inn Club Vacation Gatlinburg

Overall the unit we stayed in was very nice except for the sofa bed. The sofa bed was VERY uncomfortable. The matress was very thin and there was a large support bar right in the middle. Everything else was great and we hope to visit again this summer.