South Beach ResortRental Guest Reviews

Everything was perfect

Everything from the lobby to the room was beautiful. The staff was very helpful and understanding. The suite was comfortable and had all the amenities. Definitely would stay again.

travel a lot

Although this property is about average for the Vacation Club standards, we found it nothing to be overly excited about. The staff was respectful and courteous, but information varied with each front desk agent. The room was not cleaned as well as we would have liked, especially when we called ahead to specifically request certain cleanliness (ceiling fans & around TV's/dust areas missed; bathroom tanks/mold & mildew areas, and floor mopping, tub rinsed: hair, & vacuum especially underneath bed if applicable). In our many travels all over the world, we have found these to be more often the norm - not to be at a higher level of standard for some places. However, we have stayed (repeatedly) where these issues or any others are NEVER a problem; and staff is well informed regarding their "neighborhood." Information regarding the surrounding area was vague from other staff, where it is their job to know things & have reasonable answers for guests. Not greatly impressive, but decent. Gave it a little more than average due to the ease of booking & checking out.

Wonderful Stay at a Great Resort

Our two bedroom unit was large and immaculate. The large porch was great for relaxing. The full kitchen was well stocked. The facility has multiple pools and a large hot tub. The big surprise was the pool access right on the ocean with three patios. The beach is outstanding and extensive.

Time Share Salesman

I stayed in the 2 bedroom King and Queen bed suite. Let me start off by saying the resort is beautiful, the rooms were cozy and clean. However, be prepared to be attacked by Time Share salesmen as you exit the clubhouse. If told no, they do not stop. They will continue hound you for a sale, and if continued to be told no they will eventually become sarcastic, rude, and insulting. I had to unplug the multiple phones in our room because the salesmen would not stop calling after being told no several times. My family decided to not use the amenities in the club house in order to limit our interaction with the time salesmen after our first encounter.

Quick stop

i stayed here in October 2013 with my spouse for a quick vacation. It was very relaxing,I do wish that the pool bar stayed open after the 20 th of October. Overall it is a nice place. We wish we would have went to the timesare presentation.

Top Notch.

The staff was great. They were so courteous and respectful. The room was amazing. The room alone made the trip worth it. I would recommend this resort to anyone. I will definitely be staying here again.

Location and Rooms

The location is not Downtown near boardwalk,which is why you should stay here.The Beach is across the road and only 5 min. walk. The 2 bedroom villa was great-clean-good kitchen-lg bathroom.

Great Experience

Stayed 10/3 to 10/8...part business, part vacation. Treated very well, especially by Amanda at the front desk. She was very helpful and I was allowed to check in early. Villa was very nice, the grounds were very well kept. The walk to the beach was so short, we didn't even use the shuttle, although it was running all the time. One suggestion for the clubhouse at the beach would be a snack bar or vending machines. Exercise room was very well equiped. I travel to the Carolinas for business monthly, I may have to put this on my list of places to stay for work. Will definitely come back for a leisure trip, in the future.

Shower

Very nice shower, but could use a better shower head that can be pulled off and used

Poor poor front desk service

i have been an owner at South Beach since 2007. I came this time on Priority points with my sister-in-law who has health issues. She is on oxygen 24 7 and I had requested a one bedroom close to an elevator - I ask again when I checked in and she confirmed it was close to an elevator-- maintenance had to help with all the oxygen equipment and the room could not of been further from the elevator-- the nice maintenance man who I think was Jason called to the office and we were told two lies. The first one was that all one bedrooms were away from the elevators--and the second was when I ask as a Platinum Elite card holder to be upgraded we were told there was nothing available. Jason took me to the office and guess what -- we got a room right outside of an elevator. The check in staff as a whole were not professional looking-- did not act professional and frankly I was embarrassed to say I was an owner