South Beach ResortRental Guest Reviews

Wonderful

This place is very nice, great for kids as well. Plenty to go on the strip as well as the resort. Had a small problem withDamons the restaurant across the street gave up undercooked fried chicken livers

Room poorly maintained

Called front desk about leaky toilet after checking in. Maintenance offered to replace toilet next day. Two more calls over the next two days with no further effort, despite manager assurances and "e-mail follow-up" with superiors. Toilet in master bath also had a blocked water supply valve. Took two calls to fix that one. Also, master shower head could not be adjusted and the water pressure was low. Room clearly was not ready for issue when we arrived. I will be a little more careful when looking at this property in the future. We could also do without the timeshare sales pitch when we pick up our parking pass. Overall, we expected much better treatment, as we have in the past.

Best stay

Want to have an awesome stay and peaceful get away this us the place to be

Villa was comfortable, clean and well maintained.

Chose this facility due to its location near other friends staying nearby and due to being a member of the IHG points program.Recently had an experience with a property nearby that was not comfortable, clean nor well maintained.

Not worth the money or points

Rooms need alot of work, a lot of things broke. Since every owner has to pay a yearly maintance fee there shouldn't be anything wrong with rooms. Only 1 handicap parking per building had a tough time getting my mother in and out of car to her wheel chair had to take up 2 parking spaces.

Stayed in the Villa section

If your looking to rent a condo, that's whats it feels like here, Clean room, great parking, stove, refrigerator, microwave, comfortable room. What does not come with Villa, is free breakfast or daily room cleaning service, but you do get a washer and dryer in room.

Great service rooms were excellent!!

Really great staff..room was very clean and nice view!!

Guest services

Karen M told us there was no outside hot tub when in fact there was, also said there is a swim through to the out side which was closed. Should be more informed with the resort if they are going to give direction.

Enjoyed staying

Nice place to spend vacation . Missing restaurant a site but overall stay is very comfortable.

Excellent Resort

I enjoyed our second stay at the Resort the staff at the front desk was polite and willing to accommodate our family in anyway possible.