Tahoe Ridge ResortRental Guest Reviews

Hidden gem

Tahoe Ridge is truly a hidden gem perched right on the California–Nevada line. While it operates as a vacation club, it’s owned by IHG and rooms can often be rented just like a traditional hotel, which makes it surprisingly accessible. The property has plenty to keep guests entertained — daily activities, pools, saunas, bars, a small market, and an on-site restaurant — so you rarely feel the need to leave unless you’re heading out to ski or explore. I’ve stayed here three times, in both the Tower and Nagle buildings, and the views alone make every visit worthwhile. The location is absolutely five-star, especially for winter trips focused on skiing. Many of the units are more like condos than hotel rooms, with full kitchens, living areas, multiple bedrooms and bathrooms, and thoughtful extras like jetted tubs, gas fireplaces, laundry rooms, and balconies. Ski lockers conveniently located in the halls are another nice touch. Decor varies depending on the building and unit — some feel more updated than others — but all have character and have consistently been well stocked with useful amenities like humidifiers, fans, and reliable coffee makers. Parking is easy and plentiful, with both underground and outdoor options across the property. My favorite feature, hands down, is the Skier Express — a mechanical bubble shuttle that connects the resort directly to the Stagecoach lift. When it’s running, it’s an amazing perk, though it seems to be operational only about half the time, which can be frustrating. There’s also a traditional shuttle that loops to the base lodges. It can take a bit longer due to the one-way main road, but it’s still a solid option for getting around. On my most recent visit, the management team really stood out. Communication before arrival was excellent, and I was celebrating a milestone birthday — they made the stay feel extra special with genuine kindness and attention. I’m honestly not sure where some of the lower reviews come from, but if they help keep this place under the radar, I guess that’s the silver lining. For me, Tahoe Ridge has become my go-to stay in the area and the only place I consistently choose when visiting.

Great stay

Great stay! No regrets! Spacious rooms! Game room, spa, sauna. They had everything i needed and more. Great for the family. Definitely book again.

Nice well maintained resort

This IHG Club Vacations resort is a nice place to stay. I stayed in a 1 bedroom villa in the Terrace building. Very nice, well kept, and well maintained. The entire building had a gas outage (and thus no hot water) for 1 day, but management quickly resolved the issue. The only reason I'm giving 4 instead of 5 stars is because the Skier Express Tram was out of service the entire duration of my stay. This tram was one of the reasons I booked this stay many months ago. On the bright side, the shuttle bus worked fine to get me to the ski lift.

Loooove the heated pool and indoor Jacuzzi

Definitely will be back to this location. Beautiful view, wonderful staff, rooms were beautiful and clean. Definitely will be back. Not far from Heavenly Village. Truly a great place to stay!!

Heavenly

We found THE hotel to stay at when skiing at Heavenly. Incredible views. Conveniently located close to the lift (although the direct mini-gondola to the lift was broken during our stay). Updated and functional kitchen. Hot tubs and pools in the complex. Convenient parking and luggage carts. That said. There is still some room for improvements in this former time share complex; the bathroom fans, the temperature control (couldn’t get it below 75), full set of cooking utensils (garlic press, etc.), NFL TV channel, and a few more things.

Not as Expected

I would not consider this a family friendly place given there was little concern and attention shown when the only tub in the 2 room suite we reserved had a leak that affected the room below. We were told not to use the tub after day1 of a 3 night stay. With 4 kids one of while is a toddler that made getting baths in difficult for our family of 6. When asked to be moved to another suite we were told they are sold out for the weekend. Maintenance offered a $75.00 credit. I had to ask 3 different front desk staff for the name of the GM because I was not going to pay for a room in which I didn’t have a working tub/shower. I was never given the name of the GM they offered a certificate for another nights stay and points. When you are paying over $3k for a weekend stay I’d expect better than this. Day 3 I was told the assistant manager would contact me. She emailed me a day later stating she would refunded $500 of the costs for suite with the non working tub. Doesn’t come close to making it right but I don’t have the time or the tolerance to waste anymore time in this issue. They are getting a low score and an honest review based on the treatment received. The only redeeming quality is the food and wait staff at the Bistro Cafe were great. Won’t likely ever return.

Great stay

We had a great stay at the resort. Evan at the front desk was especially helpful.

Best stay

Love our experience here, we had a great time! Everyone was super friendly and helpful. It was super convenient and easy. Our trip was so much better because of the staff and people here.

No power, no hot water, no refund offer.

Its a beautiful location but we were without power for ~ days and Holiday Inn failed to bring extra blankets after 4 requests. Moved to a room with power, but hot water was out. No offer of reimbursement from HI. My expectation were much higher.

Budget Friendly but Inconvenient and Unorganized

I understand why this property is priced so affordably compared to other hotels in the area. The primary reason being it's so far away from Heavenly main hub and once you are on site, you are trapped. The hotel is also very out of date. The outdoor pools are not heated and the hot tubs are not hot. The main clubhouse area smells of mildew. It is quite a haul to walk between destinations on property and there was no map provided when booking to select a unit closer to clubhouse/pool/slopes/etc. Our room was not clean upon entry. The wait for the shuttles was quite long. There was a snowstorm during our stay that did make things quite difficult but still, the property is out of date and too far away, making this an unlikely choice for a return visit.