Cape Canaveral Beach ResortRental Guest Reviews

Hair in the room, made stay unpleasant.

Check-in was super easy and everything was great until we went to our room. I stayed with my wife and kids at the resort for a weekend getaway and everything was fine until we checked the cleanliness of our room. My wife and I are clean freaks, and finding other guest hair in places where it should obviously been cleaned was an immediate red flag for us. We found hair in our towels, on the shower walls, in the sink, and on our pillows. My wife immediately made me go to the store and buy every kind of disinfectant that was safe for use with our kids. Contacted the front desk to let them know and they offered to send someone to clean it but it was too late. Very unfortunate I had to spend the weekend listening to my wife complain about everything in the room. Weather didn’t help either.

Great Location

Excellent location and very pleased with staff. My only comments would be to add a mirror in the room and my food (chicken quesadilla) was ok. Chicken was not good.

Best hotel for cruising

Fun place to stay with the family before a cruise. Absolutely love how big and warm the pool was. The restaurants were also perfect for snacks/drinks by the pool and a late dinner. Would definitely stay here again!

Absolutely wonderful!

We were only there for 2 days but it was the best time ever! Wish we had more time. I was very impressed with the whole property from checking in to the room to the pool area to checking out which was very convenient. My son came for the day and loved it! We are planning a family trip in July there now when my daughter comes in town from the Army on a military leave. We will be getting 4-5 rooms at least! We really are excited and can’t wait until our next trip there. 5 stars to all the staff there and the complete hotel! ️ ️ ️ ️ ️

Bad experience Twice

Bad staff attitude at the front desk including managers. Dirty rooms and pool area. Had to change rooms both times. Go somewhere else. Slow, rude, dirty, noisy. Not a vacation.

Enjoyed the stay!

Loved our stay. We saw a gopher turtle and hope to see a space launch

Before Cruising

Our party of 10 stayed at the Port Canaveral resort prior to our cruise. We had the 4 bedroom unit and it was absolutely AMAZING. Plenty of room for the adults and kids to have their own space. The location of the rooms to the beach was great. We were able to walk out and see the ships leave port. The staff was great when we requested more coffee pods for our large party. The breakfast staff was not very attentive but the food was good. We will be staying here again but will plan a longer stay so we can enjoy the resort.

Not what it once was. They should take resort out of the name.

We stayed here 5 years ago and thought it was great. We came back this week for my daughter’s birthday and we were definitely disappointed by the way it is now. Although it is supposed to be a non smoking resort, every time we waited for the tram, people were smoking next to the pickup stops. We notified staff and they did nothing about it. We were barely able to use our oceanfront balcony due to the constant smell of people smoking marijuana on their balconies. Cigar wrappers were on our balcony from other guests throwing them off of their balconies.  The seaweed on the beach was stinky with no path to the ocean without walking through it.  Any other so called resort rakes the beaches to remove the seaweed. Here it just keeps piling up. We removed a needle from off the beach. It was capped, but definitely not what you want to see in the sand my family is walking through. My wife swept the floors as soon as we got into the room, due to them still being dirty from the previous guest. Thankfully there is a covered area to drop off the family at the building, but I had to run through pouring rain to get to the building. I had to park over a football field away from the building, due to the lack of parking at the building we stayed in/ building#2.  We ate at the restaurant the 2nd night and had good service and good food. We invited other family members to eat there with us the next night, but we were very disappointed. We had extremely slow service and the food was obviously precooked and reheated/ partially cold. I don’t understand how it can be such a dramatic difference from one night to the next at the same restaurant. We definitely will never eat there again. We arrived at 6 and didn’t get out of there until 7:45 waiting on food, Our drinks were empty for long periods of time. It seemed like the waitress on the second night did not care how poor the service was because she was going to get an automatic gratuity anyway. The movies played in the theater were not the movies listed for the times on the schedule. This wasn’t  a big deal since we liked the other movies playing, but it should coincide with the schedule. I would like to give credit to the staff for the kids crafts/ bead making and sand art. They were great. The check in process was way to long/slow. Checking into a hotel or as you are calling it a resort, should not take as long ad it does to buy a car. I used to recommend this place to others, but now I can really only say it is more like a wal-mart of resorts. I’m pretty sure this will just fall on deaf ears and nothing will get corrected here, but somebody needs to do something about this place.

Signature room was very nice

Great get away to a nice hotel. Staff was very friendly.

Safe and secure

my husband and I appreciate staying and IHG specially when we went on a cruise to Cape Canaveral and then also when we go down to Disney, we stay at the IHG lake resort and we’re always well taken care of and safety is never one concerned and who comes in and we totally appreciate Staying there with our family and also you can use your points to stay in a hotel room or use partial points to make it cheaper