David Walley's ResortRental Guest Reviews

Double charged Ruined. Anniversary

Im a local 1st upon check in you get pushed into timeshare thing witch is a turn-off. I paid ful price for 3 night stay. I don't want to ne sold timeshare. 2nd despite paying in full in advance I was charged again next morning an incidentle deposit for full amount of $561 this was on top of the deposit of $115. Soon as I saw transaction I went to front office the lady at counter explained to me that the corporate office charged by mistake, witch things happen I get that. But this was my anniversary weekend and this cleared out my account leaving me with nothing to enjoy my staycation anniversary. Spoke with manager and we setup a meeting to try and fix this. She reversed the charges but it still takes 3-5 business days for bank to release hold. Witch still left me with zero money for my staycation. The manager was very Apologetic. She gave me a $200 credit for the Restaurant witch the food and service were excellent, so we can have nice meal for anniversary as well as comp hotsprings. This helped us cover one of our days. I had to get an advance on paycheck to cover everything else. When you paying advance budget for trip this shouldn't happen. 3rd room was very hot no a/c was told nothing can do. Lucky it was cold outside so keep windows open but being on 1st floor everyone can see your business. 4th all though villa was nice and big was bit outdated all the future old and beatup bathroom needs serious upgrade very dark jet tub barely worked toilet ran for few min after use. Overall this was just a bad stay. I did finally get my money back on day of checkout. The manager did a good job in trying to make things right and I thank her for thar but again it pretty much secured me to never return again. It's no fault of the manager she did a good job.

Wonderful hotel with beautiful views from all rooms. Great pools and amenities.

We came for a staycation as locals and love how easy it feels to get away and relax. My boyfriend and I spent 6 hours in the pool area and locker room amenities. We wish we would have known that there isn’t breakfast at the restaurant is all. Thanks!

+

This trip was a true retreat for both body and soul! The hot springs provided incredible relaxation, and the warm, beneficial water helped restore energy after busy workdays. The atmosphere here is very cozy, the staff is friendly, and the hotel offers comfort and tranquility. I especially want to highlight the nature – fresh air, beautiful landscapes, and a special sense of harmony with the surrounding world. This place is perfect for recharging, regaining energy, and simply enjoying the moment. I was very satisfied with my vacation and would definitely love to come back here again!

Overall great experience! Highly recommended!

Comfortable bed, clean room and clean hot springs.

Dated Facility, Hot Tubs Closed

The rooms are showing their age. The bathroom paint is chipping, the tub looked like it had been caulked multiple times, the furniture old. And, the hot tubs were closed "due to wind"!

A fairy comfortable place to stay

The hot spring attracted me to stay at the location. I enjoyed it very much and shall be back for the rest of the skiing season. Restaurant food is surprisingly great, the staffs are exceptional and friendly. I definitely recommend this resort to my friends and family.

Stay recommended

Very good experience, really welcoming and good relations spot

Extremely Pleased

The double rooms with two baths, full stocked kitchen, fireplace, and view were excellent. We enjoyed our dinner at the restaurant onsite and of course the Hot springs was fabulous. The staff was very friendly and the whole resort was very clean. Looking forward to my next visit there.

Uncomfortable bed and slow service

The front desk personnel were very efficient and friendly. The room needed maintenance and when it was brought to their attention it was ignored. Requests were slow, such as towels that were needed or being put on hold for extended periods of time. Davis Walleys 1865 Restaurant was expensive and our food was horrible. Out Bartender was EXCELLANT and made very good drinks. She was the best part of the trip. The Womens Locker Room at the Hot Springs was filthy and the Steam Room was broken.

Extreme disappointment

The staff at check in and the bar were very nice. We enjoyed the bartender Chris. He was fun and the food and drinks were good. The C building entry was really dirty and the carpet is horribly filthy throughout the common areas. The room was extremely old and very run down. There was a constant buzzing sound in the room (3315). The carpet was filthy as was the bathroom. The faucet dripped, the toilet kept running, the shower leaked water everywhere and it was simply not clean. There was hair and little toilet paper bits on the bathroom floor that did not belong to us and a smelly pile of garbage and dirty laundry sat in the hallway across from our room from morning to night. The bed was lumpy and the hot springs pools and pool area were really dirty. We accepted the timeshare sales pitch offer, but honestly, when we went up there after two uncomfortable nights, were were pretty turned off and declined the product. We told them about the room conditions and they responded that they were eventually going to invest money in the facility and upgraded it. For $240 a night, we were very let down. The problems (we were told) were due to a massive snow storm 3 years ago. We were on the 3rd floor, so not sure why that would matter. Dirty is still dirty. We will not be back.