David Walley's ResortRental Guest Reviews

Beautiful Nature Surrounds

Beautiful place to relax, the small historical town nice to walk around and close to lake tahoe

Fantastic location

The springs are well laid out and maintained. The spa amenities are great for those who just want to relax and dont need pampering. Family friendly too.

Corporate holiday inn reservations mess ups

Any semblance of organization at holiday inn would have made the stay so much better. We were promised late check out, that our rooms would be in the same building, and that as paying guests, we would be able to use the spa facilities for free. None of that was true upon check in at Wally's. As an owner of a reno hotel/casino for years, and an employee of other local casinos, I can say this was beyond disappointing and unprofessional of holiday inn assoc. maybe the training is lacking? Maybe holiday inn doesn't care what promises are made? Not sure, but it was incredibly frustrating to deal with. Thank god the people actually checking us in at Wally's went the extra mile to make it right. They were fabulous. None of the three phone calls I made to the HI Corp line were even noted when our records were pulled up. The situation certainly wasn't for my lack of planning or trying to make the stay go smoothly. Notice, I said I had called the HI corporate line three times. This is not on the Wally's employees. Please do better.

Dirty hot tubs

Please clean the pools daily. They are very dirty. It seems like they were not cleaned for days. I’m not the only one who noticed. Other previous guests as well.

Bugs and Cold Food

Not clean rooms--bugs in the bed. Restaurant will place your order to the last of the line unless you have a reservation--per the manager when asked why it took 45 minutes of my single order (dining alone) to arrive. She said without a reservation, it can take up to an hour to receive a meal.

Not a resort

Old rooms, run down property. No breakfast, not a suite. Rude front desk. No real amenities. Expensive rooms

Great location, hot springs charges extra

We didn't know that there’s an additional cost for Hot Springs. It was $55 per person per day. As we stayed for a week there could be some package or discount. But great location, close to heavenly, 20 minutes to grocery stores.

Fantastic views and amenities.

The rooms and hot springs were just what was needed to relax and get away.

Clean and comfortable

Thanks for this great place all staff. I'll be there in April

Good location

Feels like this resort relies heavily on its unique location. The hot springs are great and it’s nice that they include access in the resort fee. The hotel interior is dingy and outdated. It doesn’t give a rustic feel it gives and old motel feel. Kitchen and bathroom cabinets are faded and stained. Kitchen and bathroom tile feels like it’s from the 70’s. There are zero amenities provided in the room. No soaps shampoo or lotion, just a few towels. Wi-Fi is unusable and the TVs are small. We had the one bedroom suite which has a full kitchen and living room. The place overall feels like a ghost town. There was no service to the room for our two night stay, but I guess if you’re not providing anything to refill then why have someone come by the room. There was no breakfast that I was aware of. There is a restaurant onsite that is nice looking but very mediocre especially for the cost. Other guests were complaining about this as well. Also a general store where you can buy $7 bottles of water. The hot springs themselves are nice, but the locker rooms/ showers did not appear to have anyone attending to them. Piles of dirty towels everywhere and literal trash overflowing. The only staff I saw was at check in where you check into your room then they pass you off to the welcome committee that try hard to sign you up for the timeshare experience. This didn’t bother me and I was expecting it, but I am glad I did not sign up for it! No way would I consider a time share here! For what they charge for this room I could’ve stayed and a much nicer hotel in either Tahoe or Reno. Overall it was quite disappointing.