Holiday Hills Resort at BransonRental Guest Reviews

Very disappointed. Will NOT return.

Booked a condo 9 months ahead of time. Requested a certain unit that we had stayed in before. I understood that the unit request was not guaranteed, but when I was 1 week from going, I called and they said they had assigned units and they had assigned me the one I requested. I was excited! 3 days prior, I called back to make sure I heard them right and they confirmed that I was definitely assigned the unit I requested. When I arrived, they had given my unit to someone else and gave me a unit that 1/2 the size and not nearly as nice. It was basically an average hotel room, which is not what the unit category I had reserved or paid for. The manager was supposed to call me but never did. No one cared and I was not valued as a customer. The front office staff acknowledged thata new employee must have given my unit away, but no one cared to help fix the bad situation. The unit I was given had a worn out mattress and a teensy vanity in the bathroom and the bedroom was so small that I had to keep the luggage/clothes in the living room. I am very disappointed in how I was treated as a customer and will not return.

Branson112025

I have stayed at Holiday Inn Clubs a few times before at full price and have not been impressed by the room quality. I will no longer do these. Check inn was located off site and hard to find, especially at night. Regular HI express does a much better job.

Relaxing in the Ozarks the IHG Way

When I went to Branson to take in a couple of shows, I thought of where I wanted to stay and so I picked the Holiday Inn Club Vacations in Branson, MO. It was a great decision because the property was located in a quiet area not too far from all the shows, shopping, and restaurants. The property itself has all the amenities one could need as well. My accommodation was everything I could want so our down time was absolutely restful. Finally, the staff was at their best the whole time we were there. They come highly recommended.

Great place if you ask questions and get a clean r

poor service at check in! they just rush you over to sell time share! Very dirty room.

Horrible Customer Service

Horrible Customer Service, at least 7 employees in the lobby failed to greet me for 10 minutes despite being the only person in line and the only other guest in the room.

Comfortable

This complex was not only comfortable, it was in a great location. We would definitely stay here again.

No elevator

Trudged up 3 flights of stairs with luggage for 3 night stay. Outdated appliances

Acceptable for overnight stay.

Acceptable for overnight stay. Thought we'd try it overnight after a concert, then we'd know whether to book it for a longer stay later. NOTE: We were put in an older unit. I think there are better newer ones, but not sure how you make sure you get one of those. Ours was pretty dated. Pros: - Clean unit. Inexpensive in late October. Nice wooded setting. Bed was comfortable. Did not enjoy housekeeping banging on our door at 9am wanting to know when we were checking out. Really? Cons: 1 - Hard to get to from anywhere else in Branson. Have to wind through old Branson and cross river. 2 - Once you find the property, it is difficult to find the actual unit. There are dozens of units scattered over a large property. 3 - I think there are newer units, ours was very dated. 4 - Couch essentially faced a window with a view of the parking lot, while a very small TV was on wall to the right. No comfortable way to even watch it. TV in bedroom was a little bigger.

Beautiful place, roaming deer, just lovely.

This is the most beautiful place. It’s away from the crazy busy area where the shows are but only minutes away from them. Shopping and dining at the nearby Branson Landing was great and we enjoyed a show at the Hot Hits Theater that was walking distance from there. The staff is super friendly and we always enjoy our stay at Holiday Hills Resort.

Great place for family

Great stay with lots to do. Room was great abd fully furnished. Nice pool and game room. Fri3ndly and helpful staff. Very clean! Great location! Easy to get to Branson Landing!! Highly recommend!!!!!!!!!!