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Holiday Hills Resort at BransonRental Guest Reviews
4.3/5
(917 reviews)
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Cazz
Was excited to try another Holiday Inn Vacations C
I was let down immediately upon arriving at this hotel. No flow of roads. Signs need to be more and improved, check in / registration not on the side of the building (was only guessing if I was in the right area). Staff was very bare minimum in the way they interact. Upon entering my villa I was completely let down, ground floor (my reservations specifically state I do not like ground floors), I immediately lost cell service entering the villa and my call dropped , wifi was not good (I was here for work), room was so ugh (horrible colors, small space, dirty couch), went to shower and the shower head didn't work (*it was 8 pm, I was already undressed and not about to put back on dirty clothes to call for maintenance (wait 30 min or more to see if they could fix the issue) and not get the rest I deserved* had to take a bath, which I did not prefer), started cooking my meal (compared to other Holiday Inn Vacation Clubs * they did not have full kitchen amenities (dishes), no sponge/rag to wash the dishes I would need to reuse immediately), and then I went to bed and hit my head on a protruding hard shelf that sticks out behind the pillows (why?). Also the walls are super thin. This was absolutely my worst hotel experience and I travel weekly. How do they even expect to sell time shares when they have nothing to offer.
No, I do not recommend this property.
Customer
Communication
I had problems, which management was suppose to give me a call but have not heard anything .
AMI!
It was okay...
Our group consisted of 3 teens and the 3 moms. I felt the space was adequate for the 6 of us.did However we did not like having the shower in the bedroom, there was no privacy. If I was to stay again I would request a building close to a pool and on the 1st floor. We were on the 2nd floor and the cooler was damaged from trying to lug it up the stairs, as there are no elevators. I also did not like staying so far from the main check in area. Building 54 was okay , but not convenient. I felt it had been cleaned well, but it had been a while, the towels were dusty. I also wanted to enjoy the patio, however it was covered in cobwebs and the table had a full ashtray. We also thought is was odd that children's art work was hanging over the paintings.
Jason
Peacefully quiet.
8-9 hours of sleep. Wishing this was home. Sad about leaving.
Yes, I recommend this property.
xxxx
Run Away Unless You want to take 1 hour get rm
Long, slow line at ck in. Not recognized as IHG mbr. First card keys did not work. Had to drive back + argue with staff to get new keys. Ck in mgr swore problem with locks in room. Maintenance said problem with cards. GM. Crystal F smiled, and did zero. Never an IHG resort again
Lisa
Holiday inn Branson
Room was nice and clean, noisy neighbors. Will stay here again
Yes, I recommend this property.
Jenn
Not happy with stay
I will not be returning to this location. Room was dated. Cabinets were worn and dirty
Clementine
It was Nice
The room was nice and was clean. I requested a lower floor but they wanted to save those for the people they were trying to sell the time share to so they made us stay on the top floor with no elevator even though we have a handicap. There was also construction right outside my window on the roof of the building for a whole day without any notice given. The room was nice though and the hotel is in a good location. They still called and tried to sell me the time share even though I turned them down at registration and paid more for my room so that I didn't have to go through a time share spiel. My in laws did the time share meeting and it took over 3 hours even though they said it would be 90 minutes. It starts at 11:30 so it took up nearly one of our whole days there.
Yes, I recommend this property.
Vj1310
Great property but drive to everywhere
Great size of rooms. Clean and safe. Comfy beds and very spacious for big family (5). Easy check in and check out. Huge property with lots of activities and amenities. Be prepared to drive 5-10 minutes to use their pools and check their activities centers. 20-25 minutes to drive to city center. Wish they have more than 1 for big pool. Overall enjoy our stay. If you are looking for quiet,clean and fully equipped hotel. Go here!
Megan
Excellent stay!
Excellent stay! We have 3 kids 13 and under! Pools are so nice however would Prefer swim at own risk if no life guard available. Pools clean, warm lots of seating. Rooms Clean lots of towels, no elevator which is a downfall. Air conditioner worked excellent! Provides soaps, sponges and, detergent which is excellent and free laundry 24/7 which was awesome! Activity for kids too!
Yes, I recommend this property.