Orange Lake ResortRental Guest Reviews

Excelente

Excelente facilidades, todo es espectacular, digno de escoger para vacaciones.

Ihg points

I wanted tonbook with ihg app but the price was over $1k more with ihg than booking with another app. And now, I’m not able to get ihg points for my 6 day stay. That’s unfortunate.

Our family’s favorite vacation spot

Absolutely love this place plenty for the whole family to do and the lazy river is awsome the grounds are keep neat and clean and staff is always willing to help.

WiFI

Horrible wifi. No working on vacation!!They said they were working on it. I don't think so! Great place for a family to go. Survey makes you type at least 50 characters. Need more hot tubs in all areas.

This was a vacation for myself & son, very kid friendly lots of activities.

First vacation at a resort and it was great. Lots of activities for both adults and kids. Warm water in the pools was an added plus. The fun zone was a favorite for my son he got to rock climb and zipline. Put put golf on the property was an added plus.

Overall, Good

We stayed in a west villa. It could use some updating. There were stains on the 2 chairs and the carpet is looking old. I couldn't believe there was no keurig in the kitchen. Also the inside was dark, upgrade the lighting !

Friends and family vacation

We were in Orange Lake for a week for spring break this year with two other families and it was amazing as always. We were able to get help from the staff to get our three rooms next to each other, which just made the trip that much better. The pools were amazing. We spent every day laying by them. This year we were on South Magnolia and we use that pool a ton. We spent time in the West Village pool and River Island also and had a great time there. The food was amazing, the drinks were fantastic. The staff was always amazing. Can’t wait to go back again.

I wish I could move in!!!!

My family and I absolutely love staying at this property. We have been here at least five times in the past and we will continue to come back as much as we can. This is our home away from home. Everything is so convenient, including the location with many restaurants on site and around the resort. I absolutely am in love with the lazy river, which is where I spend most of my time (and my family). It is always exceptionally clean when we come in and never have to fear for any filth. We will return time and time again!!!

Guest Relations

The gentleman and lady working at the guest relations office on Friday February 28th were amazing. They went above and beyond to assist us.

Nice Room but with strong smoke smell

Our 5th time to Orange Lake. We love the property and all it has to offer and previous trips have been great. This one was great as well, but had a couple issues with the room. When we first walked in, there was a strong Odor that smelled like a cleaning solution but not in a good way. It didn’t bother us much but as the week progressed, the cleaning smell went away but then we realized that it was to cover the smell of cigarette smoke. We also discovered our washing machine didn’t work. Went down to the desk to discuss our issues. Person behind the desk didn’t seem to care much about the smell other than a “ sorry about that” and offered to have someone come and check out the washer. Repair person showed up quickly but told us machine needed to be replaced but was going to be at least a few days when we only had 2 days left. So not only did EVERYTHING we brought into the room stink like smoke, we had no way to wash our clothes before leaving for another part of Florida. Still love the place but not sure we will be back mainly because of the lack of interest of the staff in resolving our issues with the room.