Orange Lake ResortRental Guest Reviews

Love it!!!

I love staying here! There’s so much to do and the staff are always so friendly!! Gabriel at the store in river island was so helpful and friendly.

Meh

The hotel was nice but it definitely felt like if you aren’t a club member or don’t go to the presentation then you just don’t matter.

Golf

The golf could have been a little cheaper for members

Common areas good. Living units not so much.

Enjoyed the pools. The resort is showing its age. Common areas are good but the living units are fair to average. Trash visible around our unit and the surrounding units. We picked up some of it but not touching the rest without gloves.

No amenities

We used the services prior to getting the room. Once in the room, things were okay. Floors were dirty (not swept). We left for dinner and came back to no internet. I needed to work so I called the front desk who said a tech would be out shortly. 30 minutes later and no one. I called back and she said he was on his way out now. Another 20 minutes later and the tech showed up. He peeked behind the tv and the glanced in the master bedroom for the router and "confirmed" there was no router. He went next door where they're was a do not disturb sign. Apparently, they also called the room and no one answered so there was nothing they could do. The front desk called back and told me all this. I asked what we could do and she said they can't do anything until possibly the next morning when we checked out. I told her we needed internet tonight but she rudely said, "there's nothing we can do until tomorrow unless you move rooms but it's 10pm and you're checking out tomorrow". She never apologized or sounded empathetic, just told me matter of factly that there's nothing she could do. I understand all this, but she didn't try other options or even sound like she was trying to fix anything. I am very disappointed because I was invited by an owner and thought we'd get a room to spend more time with them only to be very disappointed.

Great stay

My stay at Orange Lake Resort was awesome! However, customer service could have been better.

Orange Lake

Orange Lake - this isn’t my first or last time staying at this property. Close to Disney and the accommodations at this property are great

Room smelled like Mildew. Caused allergy symptoms in entire family.

Fantastic Vacation

We are actually owners at this resort and have been coming for 13 years now. Great resort amenities and very close to all the parks. Lots of food choices just outside the gates. Really cannot go wrong with this location

The beds were very comfortable and the rooms were

Great resort I would highly recommend. Once there you never have to leave the resort