South Beach ResortRental Guest Reviews

The stay was fine.

We were happy with the room. Amount of days available was not enough.

Love this resort

My family and I have stayed at this resort more than once and each time we have had a great experience with our suite comfort and amenities and most importantly our kids love coming here!

This IHG location is one of my favorites.

The staff there is very friendly and helpful upon checking in. Very clean and quiet. The maintenance crew is very friendly and always making sure guest are taken care of as well. This location is also convenient and easy to get to. The rooms are awesome, spacious and comfortable, feels like home almost. Definitely will be staying again soon. Thanks IHG for great service.

Great vacation spot in Myrtle Beach

The South Beach Resort has been a great place to stay when we visit Myrtle Beach. Easy access to the ocean due to the separate building with its own pool. Lots of other pools with two lazy rivers and play areas for children. Nicely located near several restaurants and other recreational sites.

Poor customer service from Group Sales

A lovely comfortable hotel. I'm not pleased with Maurleen, in Group Sales office. She has stopped communication after charging me a $1,487.08 attrition penalty. I blocked 20 rooms for a family reunion and her count didn't include family members who booked their rooms via external resources. She also stated some rooms weren't occupied when the families did checkin. I have emailed her twice and 2 other family members also tried to contact her and no response. This is very poor customer service and they got my $1,487.08 ($500.00 deposit not refunded plus $171.08 room taxes and debited my account $987.08).

Overnight joy.

Came down on a whim and was presently surprised about this property. Will be back.

GReat Stay

Great Property and clean rooms. Lazy River was fun. There is a great place to get to the beach right across the street.

Our family reunion fun

What a pleasurable and relaxing hotel for all members of our family. A lifeguard was available at the adjacent pool side and the little ones couldn't stop squealing for joy as the splash and floats continued non stop. The price was well worth all of the added amenities. The shuttle to the beach every 15 minutes allowed all to schedule their fun and down times. We are looking forward to our next trip here and will definitely book with Holiday Inn (IHG).

Nice hotel, great location Water Slides close at 5

We stayed here for during a vacation to Surfside/Myrtle Beach area. We booked a 2 bedroom suite as we have 2 kids. We arrived very early, and although check-in is technically at 4pm the hotel gave us a gate code so we could access the parking lot and pool areas, which was really nice. Additionally they got us into our room very early, notifying us by text that it was ready, so this was a nice surprise. The pool areas were very nice and clean, with everything functioning and lifeguards watching the slides and picking up tubes that were scattered around from the lazy river. The kids were really enjoying their pool time, until 5pm when they closed the water slides down. This was disappointing as check in is officially 4 pm, and the slides are closed an hour later. The only reason we booked the hotel for the day was the advertised water park, as we had spent the rest of the week on the beach. Another family had just arrived and checked in and had just started to enjoy the slides as well when they were shut down, you could tell they were upset. I realize that those slides are monitored so they have to have personnel, but we never saw a single place during booking or the description of the hotel on the website or in the app that mentioned the slides closed early. The kids continued to swim in the pool and enjoy the lazy river, which did remain open through the evening. Our room itself was very nice, in good shape overall with some nice touches. The kitchen was updated and stocked, our washer/dryer had 3 small boxes of detergent and a basket, and the master bath shower was insanely huge. We did find that one of the doors to the screened patio would not lock at all, the lights above the kitchen bar needed dusting/cleaning pretty badly, and in the morning my wife found a large dead roach outside our bedroom door, and saw another moving in the kitchen. I'm sure it's very hard to keep these pests out of these units but it's just not something you want to see. We did order some lunch from the on-site kitchen while we were there; I would skip getting food on site if possible, it's just frozen, low-quality food but it was convenient, and they have a small store with some essentials you can pick up if needed. Overall our stay was good; the hotel, rooms, grounds, and pool areas were nicely kept. They have a shuttle service that continuously goes across the street to the beach access and back, and it's convenient to a lot of things in the area.

Myrtle beach

This place was great! I would highly recommend this place as it’s close to attractions but far enough it’s loud and quiet.